Testimonials for Nova Basement Systems

"The gentlemen that were here were very professional and courteous."

"The man representing your company was good at answering our questions and explaining how it would be repaired.  He even returned and helped us resolve drainage problems.  He was always polite and patient. He represents you well." 

"Cameron, Nathan, and Brian were my team.  Cameron let me know what they were going to do everyday.  He would call me each day when they left.  They cleaned up each day. Niles Goodman was very easy to work with.  He explained what would be done."

"Thank you for your excellent service.  Everyone we worked with were very-very professional.  We had two other ocmpanies out.  Nova's sales person went into detailed informationon what was needed and and no he did not try to sell us anything we did not need.  Your sales rep is why we chose Nova.  Thank you." 

"Nova was much better than the competitor I contacted!!  I chose Nova because there would be minimal damage to my drywall, and because of CHRIS YOUNG!"

"You did my residential basement years ago.  When we needed help at Keller & Keller, of course, I called you.  Your service, office staff, and crew are always so friendly and any issues are addressed right away."

"We felt your company was "real".  We had a horrible experience with *******, and we appreciated your business ethics."

"This is the fourth time you have worked at my houses, three have been waterproofed, one house an extension of a process that had been done before I knew about you. Professional, knowledgeable, polite.  I am very happy with your service."

"I chose Nova because of your integrity, you did not try to sell me something I did not need.  I need a second sump pump and will purchase next Spring." 

"We are repeat satisfied customers"

"Cameron was very knowledgeable and professional.  He took the time to explain the repair.  Thanks Cameron!"

"Junior (Dan), Chris, Dakota, and Izzy (Isaias) were all very polite and answered my questions.  Junior explained how everything worked when they were finished.  They cleaned up everything, and were all very professional.  Two of the companies I called were way over the top in what they were going to charge.  Another was going to do major damage to the dry wall and horizontal studs.  When Chris came out the first time he went over everything and told me what it would cost, but didn't push me to sign a contract.  I called him back to clarify some things and he came and explained them. They were very professional, and I appreciated that. " 

Fast and friendly call backs.  Phil's proposal was zero pressure and fairly priced.  We liked taking a systematic approach to fixing our basement problems rather than spending tens of thousands on unnecessary work."

"I am very happy with all the personnel from Nova, from estimator to the service men that provided the service."

" The work was done with dispatch.  There was minimum dust/debris, and the cleanup was excellent.  In my case, the work went beyond expectations.  They reinstalled the batten insulation and plastic vapor barrier.  He was a very pleasant worker.  I could not be more pleased with the work that was done.  I am VERY SATISFIED!!