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Testimonials for Basement Systems USA

Two days before the carpenter was scheduled to start finishing his basement into an entertainment room, Ben M. from Parkville, MD walked downstairs to find a trail of water running from the stairs to the wall on the basement floor. He started to remove insulation from the walls where the leaky started and found that one of them had a significant crack, and water was seeping through it. In panic, he immediately started to research for a company to help fix the problem and found Basement Systems USA. In this video the customer talks about the reasons why he chose us to waterproof the basement. "They were clean, they were professional and the products worked", says Ben.

Ben M. of Parkville, MD
Friday, April 7th

Ed Y. from Parkville, MD talks about his experience with a recent basement waterproofing project. He was very impressed to have a manager stop by and check on the work in progress and has already recommended Basement Systems USA to a few of his neighbors who saw the work.

Ed Y. of Parkville, MD
Wednesday, January 31st

Shane is a Parkville resident who went from using 5 sump pumps to just 1 system. We installed our sub-floor drainage system WaterGuard along with installing new window wells that connect into the sump pump system. The new window wells have brightened up the basement and gave the area a more open look.

Shane R. of Parkville, MD
Monday, October 10th

Mike is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of Mike.

Delores and Carl H. of Baltimore, MD
Wednesday, April 10th

Was so happy with the quick and thorough work of Shawn and Gilbert in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!

Jason M. of Baltimore, MD
Monday, June 15th

Clean. Courteous. Professional. On time. Excellent workmanship.

AK D. of Baltimore, MD
Tuesday, April 9th

From the beginning I met with the salesman David Ryan who was very knowledgeable and respect and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from Pete the owner which I thought was very personal . I would recommend this company to anybody.

Kathy H. of Baltimore, MD
Tuesday, September 24th

Just wanted to personally thank you for a job well done. Chris has been absolutely wonderful and everything looks great and he's went above and beyond with answering questions and making sure we know how to access the valve under the new floor! Thank you so much!!

Katrina P. of Baltimore, MD
Monday, November 9th

Thanks very much! Project went extremely well. Work crew was outstanding! Installation looks terrific! Larry Russell

Larry R. of Phoenix, MD
Tuesday, July 30th

"Everything went very well with the installation. All fine. It looked great when completed and it helped get our house sold!"

Matt D. of Crofton, MD
Wednesday, June 17th

Jeff made us feel very confident we were making the right decision to have his company do the work for us. He was very friendly and confident in the products he was selling to us.

Marvin B. of Brooklyn, MD
Thursday, June 20th

Very well taken care of, Any questions were answered. Computer generated quote on the spot. rom my first cold call to your office,, the entire process was well explained and organized, I didn't feel a need to look elsewhere. I might get something cheaper,, but,, do I WANT something cheaper? I own a lot of things I could buy a cheaper version of..... seldom the lower price is worth paying for. Got a quote that day - felt comfortable enough,, paid the down payment at the same time. The job was quickly scheduled.

Dennis R. of Glen Burnie, MD
Monday, October 29th

Everything went seamless for me-- the crew showed up on time, got to work and I didn't have to do anything... Notifications mostly-- reminders of the upcoming work. Always better to get them even if I remember... I had NO clue. Everything was explained- any questions answered. Hard working guys, stayed at it getting everything done, got everything prepared then installed and finally cleaned up.. Pretty sure I couldn't get the same thing done by anyone else, pieces and parts, maybe, but the complete job, one source. Perfect.

Dennis R. of Glen Burnie, MD
Friday, January 4th

Great service. Very professional. Gave several suggestions for basementimprovement. Would definitely use again for future projects.

Ronald B. of Millersville, MD
Tuesday, June 4th

I am really happy with the work that was done. The team came in and worked fast, efficient and had no complaints.

Mike B. of Millersville, MD
Tuesday, August 23rd

Total testimonials : 328