Basement Waterproofing Companies in Maryland

Testimonials

• From start to finish, I received stellar customer service from everyone I encountered when inquiring... Read Full Testimonial
  Jeanne J.
  Randallstown, MD

  Customer Testimonial

  Jeanne J.

  Randallstown, MD

  From start to finish, I received stellar customer service from everyone I encountered when inquiring information about my crawl space...from every person who answered the telephones and my accompanying questions, to the person assessing the situation to the actual team completing the job. This company employs PROFESSIONALS!!!!Thankfully, they were able to schedule an appointment quickly. After assessing the situation, Jeff recommended encapsulation of the crawl space, providing multiple views via supporting photographs to further explain their services and the process.I then contacted Amanda, who performed a miracle and scheduled the encapsulation quickly in less than 2 weeks, April 8, 2022 to be exact.Throughout the process, they kept me informed via telephone calls, emails, and text messages. Due to their sustained excellence and quality customer service, I was fully prepared and had no doubt the tasks would be completed efficiently.Bernie, the foreman, called me April 8 to provide his estimated time of arrival. I met him at my house along with Fernando and Edgar around 9:15 a.m. All three men were pleasant and I felt comfortable with the information and explanations they provided.I left my house while they performed the tasks at hand. Since the house is vacant and the chemicals, etc. they were using can be harsh, I left them to their own devices. Bernie telephoned me around 1:40 p.m. to say they were finished, cleaning up, which was much sooner than their earlier estimated completion time of 6 p.m.When I returned, Bernie provided explanations of the work provided as well as photos of their work and a tour of the exterior work completed. I am beyond pleased with the service I received and HIGHLY RECOMMEND them to my friends, family, and enemies too. Everyone should support this company, as they are credits to their profession.Karrie, Amanda, Ashley, Tina, Jeff, Bernie, Edgar, and Fernando did phenomenal work and I'm glad they were assigned to handling this job! Thank you for every kindness you extended and all our professional encounters.
• I am very impressed with Basement Systems USA Read Full Testimonial
  Dipankar D.
  Baltimore, MD

  Customer Testimonial

  Dipankar D.

  Baltimore, MD

  Your company did excellent work for me and your employees were wonderful. I am very impressed with Basement Systems USA.
• Esteban made key onsite adjustments- seamlessly. His competence was evident and his modesty sublime. Under... Read Full Testimonial
  Brenda B.
  Baltimore, MD

  Customer Testimonial

  Brenda B.

  Baltimore, MD

  A brief note to express my utmost pleasure having Esteban Morales working in my home, on a very difficult basement project.Our home is 140yrs old. Esteban and his crew were tasked with the job of installing drains and a sump pump. The crew arrived promptly, worked efficiently and controlled the dust 100%. Esteban made key onsite adjustments- seamlessly. His competence was evident and his modesty sublime.Under Estebans guidance, his crew helped to make a "dreadful project" (my words), a truly positive experience. Every express of doubt and worry were quickly put to rest by Estebans assurance that everything would be fine. And it was. Sincerely,Brenda M Brandon, M.D
• Very professional company with excellent work ethic Read Full Testimonial
  Sebastien P.
  Joppa, MD

  Customer Testimonial

  Sebastien P.

  Joppa, MD

  Very professional company with excellent work ethic. They installed new windows and a sewage pump system in my basement. I highly recommend them for any job
• Beautiful work, great crew and the crawl space is the talk of Rock Hall. Read Full Testimonial
  Jim N.
  Rock Hall, MD

  Customer Testimonial

  Jim N.

  Rock Hall, MD

  Beautiful work, great crew and the crawl space is the talk of Rock Hall. Both my plumber and electrician have been here and they have seen other jobs and they were impressed with your crew as well as the quality of the work and clean-up. Mario is an excellent crew boss and has very good customer relation/service skills. He and his team should be commended for their work. Again, thank you, Dry Zone and Mario's team for a job well Done!
• We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful... Read Full Testimonial
  Julie & Susan B.
  Chuck Hill, MD

  Customer Testimonial

  Julie & Susan B.

  Chuck Hill, MD

  Rob, We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful experience with your DryZone crew. Johnny is a superb salesman. By the time he was finished showing and explaining your products to us, we wanted it all. Obviously due to financial reasons, that was not possible, so he designed a system that fit within our budget to solve our biggest issue which was a wet basement. Todd did a wonderful job installing our new windows and they look great. He also gave us, and Josh a head up that the WaterGuard system would not fit our basement as Johnny had thought. I have to admit that I was disappointed when I had heard that. Josh, Mario, Carlos, Taladro, and Sergio said the they have never had concrete that was so hard to remove! However, they kept at it an the installation of the FlowGuard system, TripleSafe sump pump, and SaniDry looks great. I was wondering if you offer a maintenance program for the systems? So far, with the very wet spring that we have had the basement has stayed perfectly dry! Exactly the results we had hoped for. Please feel free to add us to your references if you would like. Thank you, Julie & Susan B.
• Sean's crew did an outstanding job on the basement. Read Full Testimonial
  Chris P.
  North East, MD

  Customer Testimonial

  Chris P.

  North East, MD

  Sean Crew did an outstanding job on the basement. Very knowedgeable about his products and the work he was doing. Always keeping us informed and showing his progress as he moved along. I am tellin gyou this because you should know just how good your workers are. We are very happy. Good job Sean!
• I was very pleased with the work... Read Full Testimonial
  Marie G.
  Elkton, MD

  Customer Testimonial

  Marie G.

  Elkton, MD

  I was very pleased with the work. The foreman even came early to do my install which worked out very well for me since I had an appointment later that day. Since everything was finished I even had a neighbor come by to look over the work and he said everything looked great.
• Everything was was explained very well and the installation went smoothly. Read Full Testimonial
  Tom J.
  Bear, DE

  Customer Testimonial

  Tom J.

  Bear, DE

  Everything was explained very well and the installation went smoothly. Dakota did a great job, he worked hard and cleaned up after himself. I want to give a shout out to Jeff as well. Overall, my experience with Basement Systems USA was outstanding!