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A homeowner from New Bedford, MA noticed several leaks in his basement, which were due to his current sump pump not being strong enough. We took initiative and replaced his old sump with our TripleSafe sump pump. Now, he has a primary pump that is pumping most of the time, a secondary pump that operates when the primary fails and a battery backup pump incase of a power outage.
This customer from New Bedford, MA was seeing a problem in his existing sump pump and decided to call our appointment center for a replacement. His sump system at that time would start to smoke up whenever it was running, which is not a normal sign for any basement waterproofing system! Our production crew swapped out this old system with our SuperPump Premeir sump pump system along with a battery backup pump in case there's a power shortage! With the new SuperSump, this customer is now warrantied with us for the remainder of his time!
When this homeowner discovered his sump pump being faulty during a rainstorm, he reached out to our call center in a panic! Our call center scheduled an appointment for the inspector to asses the basement, and he identified that the sump pump should be completely replaced. Then our production team removed the old unit and installed a TripleSafe sump pump! This three-pump system won't give this homeowner any headaches in the future!
This homeowner in New Bedford, MA reached out to us because their standard sump pump system wasn't working to keep their basement dry during heavy storms. Our inspector, Steve, went out to the home and drew up a more reliable waterproofing plan for them. On installation day, our crew replaced the failed system with our TripleSafe sump pump system, now the homeowner doesn't have to worry about finding water in their basement after it rains.
This basement in downtown New Bedford, MA was built in the 1800's. The stone foundation has been deteriorating for years creating a nightmare for the homeowners when it rained. The solution would be to install a vapor barrier that can be tucked into the flange of their sub floor drainage system. The Cleanspace wall is a 20mil pastic vapor barrier that would trap anything dripping down the walls and redirect it to the WaterGuard which will carry it to the sump.