Only issue was the bobcat for the install was too tall to fit into the garage, leading to having to reschedule the install to a later time to find a shorter bobcat. This was a bit of a hassle on our side because of all the stuff that had been moved out of the garage for the install that had to be moved again. I know it was a pain for you all too. This was the only bad part of the whole experience, and it was an understandable mistake that could have happened to anyone.
I appreciated how Ayers described they would solve my basement issue, and the price seemed fair.