Liz and Ervin had their waterproofing project done in January of this year. They said although it was cold out, the crew did a great job of keeping the house warm while hauling out the concrete and bringing in the new system. They mentioned that the communication from the salesman and the foreman of the job were both great, that they talked them through the whole process from start to finish which resulted in a job well done. We used the CleanSpace Wall System, SuperSump, & WaterGuard to waterproof their basement. Also, the PowerBrace was put in to prevent further bowing of the walls. Watch their video to find out more about the project in Ervin and Liz's home.
Liz & Ervin J. of Mankato, MN
Thursday, January 30th
Bob and Sue P. from Rockwell, IA called Victor Barke's Complete Basement Systems because their basement was leaking and the foundation was cracked. Complete Basement Systems repaired the cracks, installed a WaterGuard full perimeter drainage system and a powerful TripleSafe sump pump system -- which includes a battery - operated backup pump to keep their basement dry in case of power outage. The couple intended to use the basement as extra living space, so after restoring the walls with EverLast Wall Restoration panels, 100% waterproof ThermalDry flooring was installed. Bob and Sue were very impressed with the quality of the work and even happier with the results. "Every time we have somebody over, they go down the basement and they are like 'this doesn't even feel like a basement' ", says Sue. "There is no smell, there is no moisture. It is absolutely wonderful" - concludes Bob.
Bob & Sue P. of Rockwell, MN
Monday, November 10th
We decided to use Complete Basement Systems for our basement waterproofing needs. First of all, the salesman, Rob Larson was excellent. He answered all my questions and all of my wife's questions. He showed us how this product would help our situation, but he also listened to our needs and our circumstances. Yesterday was monsoon type rain in Hokah, MN and Ben Heldt showed up with his crew ahead of when we were expecting them which was great. I was at work and my wife was here to get them started. She left in the morning and I arrived home to see the crew hard at work. They were soaked from the rain but still working their tails off. Ben introduced himself to me and explained the process so far. They came from over 2 hours away so he politely asked if he and the crew could work until 8 or so, so they could finish in one day. I told him that was fine. 7:45 came and they finished and had me walk through and explained the pump and its functions to me. The crew was awesome. They were polite, informative, and overall just friendly to talk with. They did an awesome job with clean up and this experience was excellent from a customer standpoint. I would definitely recommend them and this system to my friends and family. Thank you everyone for your hard work.
Jason C. of Hokah, MN
Thursday, March 8th
I needed to fix the water leak problem in my basement. Your installers were wonderful, polite, courteous & did a fantastic job of cleaning up after the job was done. Once everything was installed, the foreman did a great job of going over everything with me.
Joanne D. of Caledonia, MN
I hired Complete Basement Systems because you had more reasonable prices and good recommendations from other people. The crew did a very good job.
Jeff &. of Winona, MN
Hats off to Ben and his team! My sizable project had strict schedule requirements. The finished product was perfect and done when promised. The crew was extremely polite and kept me informed of the 3 day project as things progressed. I would highly recommend them.
Jeff H. of Winona, MN
Thursday, March 8th
Your salesperson was top-notch and the installation crew was EXCELLENT!!! Your office staff was prompt with phone calls and our job was completed as we asked. Everyone worked in a professional manner, and this was the most professional contracted group I've ever had working on my house! Thank you Complete Basement Systems for a job well done!
Sheila & Mark T. of Chatfield, MN
From the salesman, the crew and office staff; all of you were more than helpful with our basement system. Especially with, "making it right" for us. When we asked for a change in placement, you understood and did as we requested. We are very pleased with our completed project!!!
Tom B. of Spring Valley, MN
We hired your company over another company because we wanted to have the job done the right way. Since the installation, we have had several 2-3” rainfalls & not a drop of water in the basement.
Scott T. of Charles City, IA
I thought the crew was friendly and let us know exactly what was going on at all times.
Daniel & Joyce E. of Le Roy, MN
We had some friends who had Complete Basement Systems of MN do some work for them & they were very happy with the job. We wanted someone who specialized in this type of work. The sales rep who we first met with was very knowledgeable & professional. We were equally pleased with the crew. There was nothing to clean up - They did it all!
Terri &. of Greene, IA
Thursday, November 29th
The crew that did the install was excellent and they explained in detail how everything worked. Thank you for the job well done!
Eugene & Darlene J. of Grand Meadow, MN
No one else would even be really interested in the job of tuck pointing my basement walls. Given the old limestone foundation, I am very satisfied. The wall looks worlds better. Thanks for doing the job promptly.
Glenn F. of Rochester, MN
Thursday, November 29th
Your certified waterproofing specialist knew what he was talking about & proposed a comparable price to other places. The job the installation crew did was awesome. I couldn’t believe how it all looked when they finished. It even rained the next day & I was so happy knowing there wouldn’t be any water in my basement! Thanks for such a good job! And the crew was so nice too!
Mary J. of Rochester, MN
Complete Basement Systems has the best experience. “They do it everyday!” The entire package from contact with the sales rep to the final inspection was efficient, professional & with obvious competence.
Kirk M. of Rochester, MN
The office staff did a great job scheduling the work. We selected CBS because they guaranteed that they would fix any plumbing issues that came up. Also, our neighbor had a positive experience with CBS. The installation crew did a great job installing the new sump system. The crew was very professional and polite and did a superb job.
Craig & Karen S. of Rochester, MN
"My sister had a wet basement and crawl space. A competitor tried (and failed) to fix the problem; Complete Basement Systems got it right the first time. I couldn't be more impressed. The crew showed up on time, took pains to make as little mess as possible, and I think they even vacuumed my basement stairs! Plus, I got to use the leftover rock for landscaping. Thanks! I'll have to settle for singing your praises anytime the opportunity arises."
* What is a Free Estimate and Inspection? A system design specialist from one of our dealerships will inspect and measure your basement or crawl space completely FREE of charge.You will also receive one of our books (valued at $14.95) at no cost to you including free shipping.
** Warranties vary by product and service. Check with your local dealership for specific warranty information.