Testimonials for Complete Basement Systems of MN

I would be willing to show my basement to anyone in the area who would consider this kind of repair.  

Workers seemed very courteous & Did a good job.  I have been very pleased!

Enjoyed having the crew here.  Both my wife and I were pleased by their work ethics and related qualities.  I Would certainly recommend them without hesitation.  Good Going!!

We were very pleased with the timing & the quality of the work that was done.

I am very glad to have a dry floor where it was once wet and very frustrating. 

You have a wonderful team.  They did a great job, and I have no regreats.  Thanks to all of you and the young men who worked so hard.  I was tired of a leaky basement and the mold smell!

I hired your company because of the list of local clients and the full color book that was left for me to explain things that needed to be done. 

Very satisfied with the overall job you did for me.  You seemed to know what you were doing and I liked the extras like the pipe outside is buried.  

Very satisfied with the project completed.  Very nice office staff!

We were very satisfied with the job you did for us.  We got everything we agreed upon you doing for us and your installation crew was hardworking.  The office staff was great and Todd gave a very through presentation.  The cleanup was done correctly and we would definitely consider you for other projects and refer you to other potential customers.

Great system to have for wet areas in the basement.  The install crew did a great job!

Crew was great. Very nice and hard workers. Took very good care of my house.

October 31, 2005 I have been meaning to write this letter for some time and now, following one of the wettest seasons we have had in a long time, I decided now is the time to write. We purchased our home in 1997. We had been informed that there were no wet basement issues by the sellers. This was true the first summer we lived here and we were very pleased. We had moved from a home, which had us constantly monitoring our basement. So, when we moved here and had one season behind us, dry - even with some heavy downpours, we made plans for finishing our current basement. Well, our joy turned to disbelief when the following spring we began to take in some water. The amounts varied with the inches that fell. We were constantly in our basement using our wet-vac and sucking water. We had several fans running to aid in the drying process. It was very disheartening. We dealt with this for another four years and we were at our wits end. Then we attended a show at the Metrodome. We stopped at the booth for Complete Basement Systems and visited, asked questions and took brochures home with us. My husband was the most interested while I was very skeptical. My husband and I discussed our future here in the home we loved if we didn't have something done which would alleviate our wet basement issues. I won't pretend that I was fully sold on the process. It would require some prep work in moving everything away from the exterior walls. Following the work, we would have to move everything back. IT WAS SO WORTH IT!!!!! We had the work done in March of 2002. We have not had a drop of moisture come into our basement now. We continued to keep the old sump pump system in place and added a new sump pump in the opposite end of the basement. It even has an alarm on it to let us know if for some reason there was a malfunction. After running two small dehumidifiers for several years, we added a SaniDry dehumidifier and since that, our basement has a constant humidity of 38-40% and the new one is much more energy efficient to run. We are on an annual maintenance plan where our system is all checked over each year to be sure everything is in perfect working order.  We can't say enough about how truly happy we are that we invested in this system and are very grateful that we stopped at the CBS booth that day. That is the main reason we are still living in the home we love. Each day my husband goes down to the basement and does a walk through (out of habit, not necessity) and comes up to me and says, "The good news is that the basement is still dry." We are VERY satisfied customers!! Sincerely, Allan & Alice H.

This is the second time your company has completed work on my home.  The crew was great to work with and very professional.  The job was completed in a timely manner and all my questions were answerred.  Exceptional service and quality!

We can't say enough about how truly hapy we are that we invested in this system and are very grateful that we hired you.  This is the main reason we are still living in the home we love.  Each day, my husband goes down to the basement and does a walk-through and comes up to me and says, "The good news is that the basement is still dry."  We are VERY satisfied customers!!