Testimonials for Thrasher Foundation Repair

Just a quick note to tell you I am enjoying the waterproofing of the basement. We had all that snow that melted and now rain, and I notice it is draining out on the N driveway. What surprises me, I really don't hear the sump pump running. Thank you!

The sales guy was very knowledgeable about all of Thrasher Foundation Repair System's products. The installation crew was very polite & efficient on getting the work done. They were very nice young men. The office staff was very helpful to getting my appointment set up. I was very happy with the cleanliness of my basement once the job was finished.

I'm happy the crew was very timely. The work was astonishing and I love the results. 

Thrasher had done work for us before, and has been very easy to work with.  The work they did was done quickly and professionally.

I was very pleased with the communication and completed work. Project was done quickly and professionally.

The salesperson was "very informative because we had no idea what was going on! Kevin really impressed us when we had him come check the situation out! And, when the workers arrived they got to work so quick and explained things so well! Knew what they were doing and that is what we needed! Answered questions thoroughly -- used time wisely! Very impressed!"

They even let me watch and gave me earplugs — answered all my questions very well.

Fausto and Collin and their crews did a great job!  They were able to come a day early and were very friendly!

The tech that came was efficient and found my problem with an explanation in a short amount of time.  Thank you Thrasher, for the fine service.  Kevin is a real people person!

After several years of trying to address a water issue on our own we eventually made the decision to contract with Thrasher. Our decision was based on their years of experience and most importantly on their guarantee. Working with Thrashers proved to be a positive experience. They answered all our questions and completed the work on time. They were excellent to work with and we now have peace of mind that our basement water issues have been solved. I would recommend anyone facing water issues to consider Thrasher as the right solution.  

I know I needed the system and I'm happy that it was installed. My home is less humid now. 

Ladies and Gentlemen,I am age 87 and well aware of my propensity to complain frequently and to compliment insufficiently.I hope this letter, deserving as it is to you, will begin a trend in the opposite direction, namely of complimenting more than I complain.If it does, I will be even more grateful to your crew than I am able to express in this letter because it will mean that I have had the extreme good fortune of having to deal with service performed by more wonderful people like your crew, than the other variety of which I have seen in the past and have had more than my share.It is difficult for me to sufficiently express my feelings of gratitude for service exceptionally well performed in every respect by your crew who fixed our basement Wednesday, April 23rd.I have had a lot of work done by a lot of people in the course of my lifetime, but I have never been more pleased than I was throughout the experience I had with your company and particularly your crew. What a wonderful world this would be if all people in business would perform as you managed to do. Your people were prompt, capable, efficient, courteous, skillful, neat and pleasant in every respect.As your crew was well aware, although we had an appointment to have the work done on June 13, because they had "free" time, they were willing to do it when they did, even though that did not leave me the time I needed to get my stepson to move the many things we have in our basement which I knew would be in their way and which neither my wife nor I have the strength to move before they got here. Although I expressed that thought to your equally courteous and cheerful receptionist who called to make the Wednesday appointment, when they did come, and I told them that I would probably involve at least 2 people an hour or more to get those things out of the way, it did not phase them in the slightest and they took on the task without the slightest hesitation and did a wonderful job in what I considered to be an unbelievable short period of time and left our basement cleaner than it was when they arrived. I read your folder which indicates that you claim to have the "highest level of personal and professional service" and further state that your product and people perform to the highest standard. It goes on to say in part and another important reason for that is that you take the time to make working with you a positive experience.Normally, when I read language like that in a professional folder, I take it with a grain of salt and think that perhaps it might be "puffing" a bit. In your case, I find that it was a modest statement of fact which, if anything was an understatement.As indicated above, I have had done for me substantial construction work over the course of my lifetime by various contractors and have been blessed with having some very excellent ones, even before this experience. I believe that a number of them were at the very top of the highest standards in the industry and I believe that you are among the best of them. I congratulate you and thank you!

The install crew worked very efficiently and cleaned up after themselves. I was satisfied with how professional and helpful everyone was through the whole process. 

I'm happy that they were able to get my install moved up quickly. The air quality in my home has improved so much!

I haven't seen water in my basement at all since y'all came out!!