Testimonials for Adirondack Basement Systems

"Original project was for two inserts and one slider. Day of installation came and I was told that inserts wouldn't fit and I would get three window sliders. It worked out fine, but a heads up explaining the change before installation would have been nice. Otherwise, great job.  Zachary Holmes was very professional and did a great job.  Adirondack Basements was one of the only companies to perform basement window work, and the quote was exactly the amount I expected to pay."

Adirondack Basement Systems had to brace up the cellar wall which was being pushed in by water pressure, install a french drain along the wall and install sumps to get rid of any water that got it. They also installed a dehumidifier to keep the basement dry and mold free. They are a busy company and took several weeks for their estimator/ engineer to get to us but when he did, he spent several hours measuring/ examining and explaining their procedures, products, and techniques. It was a couples months more before they could start the job but once started, they were fast, neat, and courteous. The wall power braces actually pushed the basement wall back a little. The drains along the wall were put in place after they jack hammered a trough for them, weep holes were drilled in the block to relieve any water build up, and the drain was cemented over- a really nice job. We got the triple safe sump pump system with triple redundancy pumps- two electric motors and a battery powered motor- to ensure the water is out of the sump. They also installed a  large dehumidifier which also drains to the sump. We also had their electrician install the two power lines from the breaker box to the two pump motors. Adirondack Basement Systems did a really great job and given the work involved and equipment installed, at a very reasonable cost.

- How satisfied are you with the installation we completed for you?       Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very knowledgeable - What are your thoughts on our Design Specialist and the presentation?      Very good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Home show - Overall, what were the top two reasons you chose us over another company?      Friends/ recommendation  

What made you choose our company (Why did you choose us over the competition?)..."Yours seemed the most knowledgeable. Just had our yearly service and Ron Patterson did a terrific job. It is a joy working with someone so nice."

The information and background knowledge that was provided to me was very helpful. I'm very happy with the work that has been done. Thank you, guys! I have also told many people about how great of a business Adirondack Basement Systems is!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on your Design Specialist and the presentation?      pleasant- not "pushy," Presentation was professional - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Reputation  

"I was prepared to spend a lot, a lot more to correct problems with my basement.  Imagine my pleasure when I learned it would be much easier and much less expensive then I'd anticipated.  I truly appreciated your honesty and professionalism.  I will be seeking you out in the future for basement windows, wells, and covers.  Thank you very much."

The completion was very successful along with the clean-up afterward. The Design Specialist was good along with the knowledgeable staff that they have working in the office -- ready for anything. I like the products that your company uses.Thank you

We are so pleased with our dry basement.  This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house.  It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.

- What did you think of our service technician?      Friendly, efficient - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Poured concrete, floor - Would you recommend our company to others?      Yes, I have

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes- work area was left better than they found it! - What did you think of our installation crew?      Friendly, knowledgeable, and professional - What are your thoughts on your Design Specialist and the presentation?      Tim was very good- explained everything and answered ALL of my questions - Was our office team efficient and knowledgeable?      Yes - Overall, what made you chose us over another company?      Liked the idea of the Triple Safe System and the knowledge of your team - Any additional comments?      Tim explained ALL possible options

"Jon and his sales presentation was awesome!"

"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."

"Prompt, courteous, and professional.  Very knowledgeable and attentive to my needs while offering solutions and educational advice.  Prompt and supreme attention to detail...clean.  I was amazed at how clean the basement was when I came down for the inspection."

We would like to commend the install crew of Sean and Steve for the great job they did for us!  They are both knowledgeable, hard working, polite young men.  They covered our hardwood floors each day with a drop-cloth and went out of their way to minimize the impact of the installation on our day to day life