It is nice to know there is a company out there that truly believes in professionalism, honesty and quality of work. Tim displayed all of these with flying colors and he earned our business. He went above and beyond and came back the next day to explain things to my husband who was not their our first meeting. That meant a lot to me and a lot to my husband.
Patricia & Thad S. of Longview , WA
Friday, June 7th
Josh was excellent. Knew his business and understood our issues. Gave us all our options. I would recommend him to anyone.
William & Linda S. of Longview, WA
Thursday, January 30th
The fellas were wonderful and they did a good job! I would highly recommend them and have them back at any time. I was very impressed by their hard work and that they never stopped until the end. They were all nice, clean-cut and wonderful gentlemen.
Vera O. of Cathlamet, WA
Thursday, April 23rd
First off I wanted to thank you (Bree) and Josh and his crew for all your hard work. I’m very pleased with how the project turned out. Josh and his crew were very polite and professional.
Thank you again for all your help. We will definitely be in touch in the future if and when we have further needs.
Albert H. of Tacoma, WA
Tuesday, January 14th
Your representative was very clear about what was needed, how the work was to be done & the price. I was very pleased!
Robert J. of Washougal,
In a word excellent. Nina at the call center was very polite and was able to answer my initial questions and schedule a time for Ryan to come out for an estimate. TerraFirma was able to provide the services that I need and Ryan was able to explain things in ways I could understand. The price seemed reasonable for the quality of service I needed and I felt that Ryan didn't need to do anything more to gain my trust or feel more comfortable. Ryan went above and beyond my expectations. We will be getting our service done through TerraFirma because they are the best in town.
Patsy Q. of Redmond, OR
Friday, June 7th
We met your team at our neighbor’s house who was having work done on their driveway. We asked if they could look at our walkway. We were never scheduled; and they just added us to their day! We just wrote them a check and left! Before, we were considering repouring the whole walkway. The crew did a perfect job! They even left us a note on the door and they emailed pictures of the job. Great personal touch! Where could you get a better crew?!!
Richard & Sharron L. of Florence, OR
Friday, May 10th
Josh from TerraFirma inspected our sinking patio slab. He showed us where the voids were below the concrete and gave us an estimate on the spot on how much it would cost to fix. The workmanship was great and the price was fair. Everyone I came in contact with at the company was professional and very courteous.
Gary K. of Portland, OR
Monday, February 3rd
I appreciate the big company services with the small local company feel. The fact TerraFirma is willing to do smaller projects makes me feel like I was being taken care of rather than just being sold a job. Bryan came out to inspect my property and was thorough with his inspection, made sure that he examined my sinking slab from all angles and gave a great presentation on the most effective way to fix the problem. I believe that this is the best option for fixing my problem. Thank you TerraFirma.
Janece H. of Portland , OR
Friday, January 17th
Post completion TerraFirma asked me if there was anything I felt they could have done to make me feel more comfortable in proceeding with the work. My answer is Unfortunately, NO! I am very OCD so I am already worried about how the penny sized patched holes are going to stand out like a sore thumb on my driveway, However; I know that I will forget they are even there very soon :) My slabs are lifted and everything is back to a level plane. Thank you Ryan and TerraFirma. My rating is a 10. Ryan's presentation was very clear and detailed. He is a great representative for your company.
Betty F. of Aloha, OR
Friday, September 13th
Everyone I came in contact with was very courteous and professional. The call center was polite and scheduled an appointment convenient to my schedule. Deryl came out to inspect the sinking slabs around my home. I appreciated the proposal and estimate at the time of inspection. Deryl's presentation and friendliness made my decision easy. Thank you TerraFirma.
Howard E. of Hillsboro, OR
Wednesday, April 30th
Darren was very knowledgable and professional. He was able to answer my questions and propose a solution that we felt comfortable an confident in. everyone we spoke with in the office was efficient and courteous in handling my call and scheduling an appointment around my schedule. I appreciate the quality of work and professionalism.
Terry M. of Vancouver, WA
The call center handled my call with courtesy and was able to schedule an appointment around my schedule. I feel that the design was going to solve my sinking cement slab issue, and TerraFirma was able to provide the services and executed with expertise. I appreciated a proposal being given to me at the time of inspection so I could move through with the process quicker. Thank you for the help.
Carolyn & Edward S. of Rainier, WA
Wednesday, September 25th
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.