Testimonials for Keystone Basement Systems

Keystone Basement Systems are a top notch professional company and leaders in the encapsulation of crawl space business. Their salesperson Jayden Williams and his over 90 minute assessment and presentation including samples of what they would be using plus a short video sold me on their products and business. Jayden followed up after I signed the contract and sent me a thank you card. This is what a business needs to do in order to gain the customers trust and feeling assured that they made the correct inn decision.I was notified by Arley the prior Wednesday that the installers would be arriving Monday the 22nd and they would contact me when they would be arriving around 11 am after a meeting. Nathan Rich called me around 9 am and informed me that he and Darrell Hutson would be arriving around 11:30 am after their Monday meeting and then again at 10:30 to tell me they would be at the house at 11 am - and they arrived on time.Both Nathan and Darrell were professional, friendly, efficient, and started at 11 and worked without break until 4:15. Nate explained the process again to me as did Jayden when he sold me on their business. Nate made sure to ask me a few times if I had any questions. I had a few minor ones that he answered. I was even given a discount because I had cleaned out the entire area. That was a nice bonus and appreciated.Nate told me he would take pictures throughout the installation and will send them to my email. Throughout the day every couple of hours he kept me informed of where they were and what they were doing. Darrell and Nate never stopped moving all the time they were working in the crawl space.At the end of their job Nate informed me that they were short with supplies and asked where the closest Lowe’s was located and said he was going to drive the 7 miles, get the supplies and come back and finish the job instead of having a maintenance person come back out and do it. He said that he and Darrell like to fully finish the job and they returned in 30 minutes and did.I cannot say enough about how much I was impressed with both Nate and D and their work attention to detail, cordialness, and professionalism, I would rate them a 10 out of 10 and Keystone Basement Systems the same - a 10 all around.They may cost a bit more than their competitors, but the materials, salesmanship, communication, and installation all proved - you get what you pay for. Kudos to Keystone and their product and team. I would highly recommend them without reservation.

Great work

Great work

I love the service.It was very clean.

My basement is completely dry now. I highly recommend Keystone.

My basement leaked so bad and now it is fixed. I am very pleased and would recommend keystone to others.

I didn’t want to do the work at first. But I’m glad I did. The area is so much better now and I can use it for what I need to do.

I am very pleased with the work. 

Dave and his crew did a fantastic job and I am very pleased. 

The salesman was very nice and explained things thoroughly. David and his men did an excellent job completing the work and everything was cleaner than before they started. 

Chris was excellent. 

I love the work I had done. Thank you.

Fantastic service from Eugene Minter. He came out to my home to give me a quote on correcting our foundation issues. He took his time and was very thorough to figure out the root problem. He was not in a rush just to give us a quote and get to his next location. He wanted to solve the problem and present a solution we could feel confident in. Great service and I really appreciate the time he have us.

Dom was very professional, knowledgeable, and honest when discussing solutions for our home. He was very realistic and personable.

Everyone I’ve interacted with at KBS is very professional, friendly, and knowledgeable. We had Cody come to a house we are considering buying to get us a quote on some potential work in the garage. First of all I called them on a Tuesday and Cody was able to come Friday which was so quick. He was very thorough in his inspection and made sure to explain everything to us as he went and answered all our million questions without complaint. We were on a tight schedule and he turned the report around to us so fast - he worked late that evening to get it to us! Thanks, Cody! We highly recommend KBS!