Before & After Photos

This Gate City homeowner was dealing with water intrusion in their basement that left the space musty, damp, and unusable. The moisture not only created an uncomfortable environment, but it also posed long-term risks to the home's foundation and indoor air quality. Our team installed a customized basement waterproofing system designed to keep the area dry year-round. After the project, the basement is clean, dry, and protected, offering peace of mind and a healthier living space.

This Greeneville basement showed clear signs of ongoing moisture intrusion. White mineral deposits, known as efflorescence, had formed on the block walls as water repeatedly seeped through the masonry and evaporated. Over time, this type of water intrusion can contribute to damp conditions, elevated humidity, and poor air quality throughout the basement.

To provide a long-term waterproofing solution, our team installed the WaterGuard® Interior Drainage System to capture water before it reached the basement floor and direct it to a new sump pump equipped with an UltraSump® Battery Backup System. We also installed a SaniDry™ Sedona dehumidifier to control excess humidity and help create a drier, healthier basement environment. Together, these systems work to manage water intrusion, reduce moisture, and give the homeowner greater peace of mind year-round.

A complete waterproofing system with sump pump and WaterGuard installation to protect this home from future moisture damage.

This home was experiencing a foundation issue that led to visible settling along the exterior, creating an uneven and unsupported area that could worsen over time if left unaddressed. Before repairs, the foundation showed clear signs of movement and instability, impacting both the structure and surrounding concrete. After our team stepped in, the foundation was properly stabilized and supported, restoring structural integrity and creating a clean, level, and secure finish that helps protect the home from future movement and damage.

A homeowner in Bluefield, VA, contacted Master Services regarding a sagging floor in his basement. Upon inspection, our team identified that the primary issue was the poor quality of the supporting wood beams. Over time, mold growth and uneven pressure tend to bow and alter the morphology of the wooden beams. To effectively address this problem, Master Services installed our reliable Smart Jacks system. These specialized jacks are designed to provide robust support for sagging floors, offering a long-term solution, especially when located within a basement. Our crew worked efficiently to minimize disruption to the cement floor.