Testimonials for Redeemers Group Inc.

Mike Rutter was very professional and thorough. He answered any questions I had and was very patient to explain our foundation problems so that I had a clear understanding. If or when we are able to do anything with the foundation, we feel that we would have Redeemers Group do the job. We are very happy with our experience with them thus far.

We chose Redeemers Group because of the sales person (Mike) and how he presented everything, options, etc. He spent a lot of time with us making sure we understood everything. The work crew headed by Jason was the best.

Redeemers Group (Michael) came across as honest, professional, and they seemed to fit with our needs. I give the installation crew (David) a 5 out of 5. Would definitely recommend to my friends. 

Thank you. This was for my yearly service call on my sump pump. I LOVE my sump pump! it has performed just as promised and has performed admirably. Thank you.

Would like to give a shout out to Phillip King . He is an employee - electrician that came to my home in Little Rock. He was the NICEST person, did a great job on the electrical set-up , had great knowledge of the work desired and all in all was a great source of comfort for me. I have had a huge debacle since the 20th of December. The next door neighbors had a sewer main overflowing in their backyard. It flooded under my house. I ,because I am a very conscientious home-owner, deemed it necessary to have a sump pump installed for future disaster . Thank you Phillip King.

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Dear Mr. Cooper and Ms. Murry,   I wanted to follow up to my unsatisfactory email I sent a few weeks ago.  I want to thank you both for helping get our issues worked out appropriately and in a timely manner.   I also want to thank you for sending Nolan Manson to fix all of the problems.  Nolan was very thorough and professional and truly took interest in us and the job he was performing.  Nolan cared about the quality of work he was performing and was very thorough in the job he performed and in explaining to us what he did, how he did it, and why he did it.  Nolan went into the crawlspace with me and allowed me to inspect everything with him once he was complete.     I want you to know that Nolan is a valuable asset to your business, and we would be happy to refer our friends with any foundation or crawlspace issues to The Redeemers Group if we knew workers such as Nolan would be taking care of them.   Best regards,  

(I chose the company because...)  They seemed to be the best at what I needed.

The crew showed up on time to begin work and finished the job in less time than was estimated.  They were professional at all times and did a great job.  

Phil Parimore was able to clarify exactly what the issues were and how to address them. His clarity and experience certainly assured us of the product and services that he represents. Thanks for sending him.

Many thanks to Redeemers Group. Especially to the technician (Joe Cook). I was here and watched everything that was done in a pleasant manner. This saved me $2,500 from mud jacking. The people I dealt with was 1st class from top to the bottom. No complaints. Just needs to be a little more warranty. Again, thanks Redeemers Group!

All of the people from your company that I met, were very skilled & knowledgeable about your product. Angel is an exceptionally nice person & does her job in an efficient manner. A credit to your company. Otha & Troy were very polite & nice. They are certainly hard working men & even working at night to complete our job. We are extremely satisfied with the job. The patio lift & level exceeded our expectations. The leveling of the slab that our heat pump sets on seems perfect. I will definitely call your company again.

Jason Autry and his crew are friendly, hard working and easy to talk to. The clean up process was very good.     

Mike was great.

Professionalism from start to finish. Caring and good listeners, and prompt (re:Cassi Conyers). Explained & no sales pressure (re:Michael Lurie). Derwin, James, and Noland worked hard! And knew what they where doing. They made sure everything was cleaned up in the work area. Derwin, the foreman on my job was a gentleman and a great listener...he worked hard and had his crew ready to get the job done. I would ask a question and he would explain in terms I could understand. Thanks to him and James & Nolan for job well done.