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Job review from Stephen in Richmond, BC V6Y 2Z4 on 01/07/26
Something that might be useful for future customers is advising them on more considerations before insulating. For example, I'm now contemplating moving an outdoor water valve and now wish I had done it first so I could seal up one hole and not have to perforate the new insulation to make the new pipe routing. I didn't quite glean all the nomenclature for what was spray foamed and what was insulated with the rigid foam so maybe having some information about that on your website would be helpful to future customers.
Very professional and responsive.
Very thorough and educational.
Matt, Chris and Wylie had some very tight spots to work in and I'm extremely appreciative for their efforts. They were pleasant and happy to explain their work to me. It was a treat to have your crews caulk all the curb seams.
Perfect. Thank you.
What made you choose our company:
The customer service from Day 1 was responsive and easy to work with. The website information was comprehensive and easy to follow and thus gave the impression of a very professional service. Plus having the book dropped off at my door was great; although maybe not all applicable to a wet mild climate, it was great reading.
Company's Response:
We’re glad to hear you had a positive experience with our team from start to finish, Sr Stephen. Thank you for recognizing our call representative, sales process, and especially Matt, Chris, and Wale for their hard work in tight spaces and attention to detail. We’re also happy to hear the cleanup met your expectations.
Thank you for choosing us and trusting us with your home. We’re always here if you need anything in the future.
They were very thorough and professional. It was large job fixing many issues in my...