Testimonials for Connecticut Basement Systems

I have to say I had a great experience, nice job, outstanding crew and they weren't afraid to ask me questions.

During a really rainy period we did not have to wet vac and our basement remained dry. The drain they intalled at the bottom of the stairs in the hatchway proved exceptionally worthwhile.

The contractor who recommended you is a very hard to please person - so we knew you would do a great job!

My experience with your company has been a breathe of fresh air. You have a really knowledgeable staff and they're all so pleasant too. I'll be able to comment further after our system gets a test from a hard rain or snow melt...

Price, technique used to solve the problem and least invasive.

But based on the installation - they were friendly, efficient and clean.

We hired you because of your reputation and the price. Great job done by the installation crew - they were friendly, clean and efficient.

The salesman was thorough and did not try to sell us more than we needed. Crew was quick and efficient, better prepared than others to do a better job.

They did a wonderful job, from the salesman that did the presentation to the crew who installed our system.

Our neighbor recommended your company - Wow! You all were so professional and knowledgeable so courteous. The crew left the basement spotless.

You must give your competition a run for their money. I don't know how anyone could compare with great customer service we received from you. We are very happy and our basement is dry!

Attention Scott, I purposely held off writing you this note because it's been so dry and I wanted to see what would happen in a heavy rain. We did finally get an overnight downpour and I was happy to see my cellar dry as a bone.  I am really pleased with the job the crew did. They were in and out sooner than I expected and left the cellar clean. The installations look great and I am sure they will do the job of keeping my cellar dry.  Thank you, Roxane Wilson Ps: Everyone who has seen that finished portion of my cellar has sad "wow what a great job".

Very nice and explained the system. I will request Max next year! 

A+! The experience with the call center, salesperson, and install crew was fantastic! Matt was at my house the next day, and Sergio and Justin were wonderful! I see your commercials quite often. We had some issues with sagging floors in our 200 year old home.. Matt came out and came up with a game plan.. Sergio and Justin came out and put the plan in action and they did an incredible job! Friendly, kind, put me at ease. Sergio and Justin were so professional and knew exactly what they were doing customizing the job in order to accommodate the repair. I can not say enough great things about Ct. Basement System!  

Brad was great and knowledgeable. He answered all our questions with patience.