Testimonials for Connecticut Basement Systems

Please know that we are very pleased by ALL the work Steve Cogswell did today at our home.I would like Steve in the future to service our new Aspen Air Purifier which I purchased from him today.  He did a real nice job explaining how the unit works and we are grateful for that!Steve also rerouted the water outflow of our 2 month old Ct. Basement system from the downspout of our Gutters to a temporary fix with outside piping running downhill to our backyard.  He tested the water flow from the inside sump pump and all worked well.He also put us on a ‘cancellation list’ for the Ct. Basement workers who will come to bury the pipes under the lawn.  Please contact us at any time for that work to be done before Late September, the date your office gave Steve.Thanks to Steve we are not as nervous about the upcoming rains tomorrow and Saturday and beyond!Take care & thanks again!    

Johnny returned SD that was repaired and I was happy with him and I would like him next year for annual maintenance!

Tony Molina came to perform some service work for me, and I have to say he does a great job. He is really a first class employee. 

I was very impressed with Dan’s knowledge and overall performance. 

We just used Ct. Basement to upgrade our basement from "dungeon" to presentable. As we are preparing to move in the next year or two we didn't want to incur a huge expense but still wanted it to look clean and not scary for potential buyers. Working with Jimmy, the customer representative, was a pleasure! He was very professional, responsive and friendly. He really understood what we wanted and worked with us on meeting our budget. The company has a large array of basement solutions and he helped us narrow them down to the right one. Once we signed the contract, he gave us a start date and the work began exactly on time. The crew was excellent - even coming up with a solution to a small concern and completed the job in less time than planned. We are thrilled with the result!

Very happy with Johnny's service and proposal for water issue mitigation. 

Mike was very professional and a pleasure to work with. 

Very happy with Johnny. He was great and knowledgable. 

5 stars to Kyle Bulkley!

Steve was amazing! Excellent job, friendly, knowledgeable, and great! A breath of fresh air!

Steve Cogswell provided excellent and friendly service!

The men did their work in a very professional manner.

I am writing this letter to tell you how lucky you are to have Rick Raucci and Angel working for you. I just had my basement completed last week and want to say these two guys are special people. I have had a couple projects done in my home, a new bathroom, new kitchen, and new skylights and your two employees by far were the BEST to work with. They both went over and beyond to make sure I was comfortable and that everything was done right. Rick did my daughter's house five years ago and she told me to call him and boy am I happy I did. Angel and his boys were great the three days they were here. I have already called their boss Jen to tell her how special they are but I thought you should know also. I have a very big mouth and have already told five friends to call Rick. You should be very proud of both these guys. Enjoy the holidays and now I can sell my house with no worries. Very happy Ann R.

Bill and Stephen, First of all I want to thank you both for all of the time you spent with me by phone on January 13th talking through my pump configuration while I was sending pictures on a real-time basis.  It was great to see how you guys work with the customer to make sure we get things right.  That was definitely when I decided to work with CT Basement Systems and stop considering other options. 

My service person was the best! He was informative, polite, and cleaned up before he left.