Testimonials for Connecticut Basement Systems

Daniel was very knowledgeable and professional!

Ailton was the best! Personal, knowledgeable, courteous, and very neat! I would give him 10 stars!

Very appreciative of you and the team! Great service and had to let you know it!

Jesse was excellent and you are fortunate to have him! He's a good kid and we want him back next year! 

"Id like to thank you for your thank you.  Very seldom do you get a thank you from a business who did work for you.   I did get 3 estimates on weatherproofing my basement and I picked you.  You were the estimate in the middle and I did a little research and saw you were highly recommended by your prior customers.  I also saw your ad on TV showing you are there standing by your business.  Plus it seems you are just a regular family guy who wants to do right by your customers. Also you give a great warranty for life of any water damage in my basement even if I move or sell.  That's a big deal in my book! So I am pleased with everything so far and have faith that any problem comes up you will stand by your words."

David was really kind, understanding, and so knowledgeable. I'm so happy with the service and I can't say enough positive things about the crew that came to help me. 

The crew came a 9am today and have been working feverishly in my basement. They’re very professional and keeping me aware of the process. Thank you so much for your support.

Ryan was wonderful! He was amazing! A very, very kind man! 

I am very satisfied with the work you did on my home. Everyone from your company was very professional. The thing that surprised me the most was how good the clean up was. The top reason I chose your company was because you were willing to work around our schedule and would do it over the phone too.

I could not be happier with the job you did for me!!! Your installation crew was great and quick. Your office staff was fantastic! And your salesman and his presentation was informative and helpful. The clean up was great! I chose you because there is no hoopla, just pure professionalism, you know your work & do it well. You have built a great company and that is obvious. Also thank you for the $200 coupon, that was a welcome pleasant surprise.

If someone in the future who needs basement work done I would recommend CT Basement Systems.

polite and professional staff.

Excellent work done...

Dear Mr. Janesky:   Most people will write to complain but few take the time to say thank you and acknowledge a job well done, which is the purpose of this letter.   I am a resident of Far Mill Condominiums in Stratford. On Thursday, January 16th, Basement Systems came to my unit to correct a water problem. It was handled through Imagineer's, our property management company. However, I want to comment on my behalf that this job performed was a "class act". It was obvious that the Senior Forman, Krzystof Wilk, and his two co-workers cared about what they did...They had pride in their work. Water in itself is disruptive. I was apprehensive about the work being done. I feared the disruption as well as what to expect. Your company takes great pride in what they do and kept the disruption to a minimum. As the owner you should be proud!   I am a volunteer in the office for the past eight years at the Valley United Way so I know well about your reputation and all that you do for the community. On Behalf of myself, I want to personally say thank you. As a volunteer, I am always told by the Valley United Way that I make a difference - well you made a difference in my life. For that I am most thankful.    Please extend my thanks and appreciation to Krzystof and his staff.

Dear Larry, Just a note to say WOW! and also to thank you for Todd and Allen and the crew who came to our home. We were totally amazed on how hard the men worked and kept going! I watched in awe as your men hauled barrels of concrete out and bags of concrete into the cellar. As for the entire job, wow! Neat, clean, and well done. I am thrilled that my husband will no longer sweep water into a sump pump. I've seen you work at my sister-in-law Joan in Milford and also a great job done. From meeting you a while ago, to Todd, to your foremen and workers I say thank you for a job well done, and very neatly too. You really do care about your customers. You will be highly recommended to all my neighbors and friends.