Testimonials for Connecticut Basement Systems

"I was surprised that you had come out personally to take care of the cleanup. It was definitely beyond the call of duty.   Thank you so much for following up on all things related to our project.  I am very much impressed with  that.  This dedication to your job is rare to find these days."

I was very pleased with the work I had done. Kryz and his team were professional, clean, and respected my property. 

I had a great experience with Sam. He did an annual maintenance on a very active system. He was personable, efficient and thorough.

Ailton was an absolutely charming guy and on his game! He is very accommodating and thorough!

At 3:30 AM On January 25, 2019, our alarm for my brother's basement system was ringing loud. The pump system was not operating and it was getting ready to over-flow. We called Connecticut Basement Systems and asked for "emergency - after-hour - services." Bruce came and saved the day! Our pump system had to be replaced.  No one wants to go to work at 3:30 AM. Bruce came and could not have been more helpful and understanding. We were not happy about the pump system going, but Bruce was able to replace the system and he did it with a smile. A very special thank you to Bruce Toth. 

Scott was prompt, efficient, clean, and courteous. All around, I had a great experience with the company. 

George was prompt, efficient, clean and courteous. It was an all around good experience. 

I was very pleased with Dan's care and attention to the job. The lawn looks wonderful, I loved the entire experience!

Mike was very informative and helpful. The crew did a good job, and I am very satisfied.

Your Service Technician, Tyler Stevens, is an impressive representative of your business. He arrived on time, explained the process to my SaniDry, answered my questions and left the area in good condition. I appreciated his courtesy as well.

The installation crew was good, and Joe Pascarella was knowledgable and pleasant. The cleanup was great. I would refer you to my friends.

We liked your system better than others. We liked your confidence in your systems and the ability to take care of the problem. Very satisfied, the installation crew was excellent, very knowledgeable and professional.

Very Satisfied with both the price and the quality of work.

I was very pleased to receive a call the other day from Mr. David Gulliotti. He expressed interest and respect for the concerns I had shared in my letter. I am most appreciative of the final resolution you offered. It is so refreshing to do business with a company that really cares about its customers. I would not hesitate to recommend your company to anyone as I know they would be doing business with a company that has both integrity and professionalism. Again, thank you.

Overall excellent experience.