Testimonials for Nova Basement Systems

"Professional service with very knowledgeable personnel."

"Kyle Kooyenga is thorough in work and communication. Respectful, professional, knowledgeable and honest."

Thank you for being very accomodating to my schedule. Nova Basement Systems crew was Superb, very professional, kind and courteous. Nova's office staff were very friendly and prompt in communicating information and details. The Nova sales staff was very responsive and helpful and your servicemen were outstanding in their quality of workmanship and repair. Thank you Nova Team!

"I have always found Nova easy to work with and reputable.  Good working with you!!"

"The crew was very efficient and knowledgeable, courteous and pleasant."

"I met with three different individuals during the entire process, all three were professional and efficient."

"I am very happy.  The crew was professional and pleasant." 

"Mr. Rutland was very nice and professional. He did a great job, it appears. The ground hardly looks disturbed except around some day lilies, which his digging actually improved and he dug up a lot of thistles there that plagues me! We are very pleased with his work."

"Today is Sunday, May 9th, Mothers Day 2021. And it REALLY raining! But NOT in my basement, anymore! Nova sent out a couple of people to review our needs. We never had deep water in our basement, but we had several areas where water would seep in even on days when it was drizzling. It was smelly, moldy and damp down there. Because they made several recommendations we discussed how to proceed. After the process started we found that we had a couple of areas that surprised us in spring. Nova came out and took care of them all in a timely manner. They ALWAYS showed up on time, communicated very well and checked with us to ensure that we were satisfied. Very seldom today do you find companies that can "bring it" every time, but these folks do! NOW, our basement is clean dry and hospitable. Pass on the rest and hire the best. NOVA! We couldn't be happier with them."

"I went with Nova because I was referred by B** K****."

First of all, I want to tell you how impressed I am with Nova Basement Systems. From the receptionist who first represented your company in a very kind, professional manner, to your estimator, Mike. He took so much time helping me understand the whole process of waterproofing our basement. The book, "Dry Basement Science", was just amazing. I highly recommend your company and have already started passing your name on to others. Please know how much I appreciate all the time you devoted to me. I know Nova Basement Systems will go far, just by how your employees are so honest and caring. Once again, thank you so very much.

I am happy with the work that they did on my basement.  I like that they kept me informed during the process.  True gentleman.  Thank you!  We chose Nova because of the way you guys talked and explained things to me.  They didn't just come out and just give me numbers and tell me what i need.  He gave me options and explained everything to me.

I give Nova and excellent rating from start to finish.  Have already recommended Nova to friends.

"We were very impressed with all the phases of your company:  From the office personnel, estimator, and to the installers.  All of them were very professional given the contact we had with each group.  We were referred to your company by our son, who hired NOVA to correct his basement issues."

"We are very satisfied with Nova."