Testimonials for Basement Systems of New York

The staff was very friendly and helpful during the job. We were missing one of the plugs to the sump pump. This was no problem because the crew said they would mail one right away to us. The next afternoon we had our plug. This company was very professional.

You did  a satisfactory job. I was impressed. I would recommend you to anyone. I have already recommended you to friends. 

Everything went swell. Your crew was nice enough to clean and get rid of other scraps I had in the basement. The system works great and I could not be happier. 

Martin was very knowledgeable and hard-working. Overall great job!

Thanks for the great work Basement Systems of New York!

Joe Paolillo was very polite, efficient, and extremely knowledgeable. 

Great Job! I am thoroughly impressed with the professionalism of this company! 

Appears to be a thorough and clean job. Staff was very nice. The installment crew was very hard working .

We are very satisfied with the installation! It appears that it solved all our basement worries.

I met with Matt in August of 2007 and was very impressed. His explanation of how the system worked as we walked through the basement and later as he was completing the diagram was very detailed. My questions were answered and suggestions were made so I could decide with confidence. I decided on the Triple Safe Sump Pump system with Ice Guard Discharge Line system. The crew arrived as scheduled. Martin was the foreman. They immediately hung heavy plastic from ceiling to floor to further protect all the stuff that I had pushed to the center and did my best to cover with anything larger than a towel! Martin was very courteous and answered any questions that I had. The work site was left neat and orderly at the end of each day. Each step of the installation was explained to me. The crew was able to angle the outside trench exactly where I needed it to go and the entire job, including final clean-up was done by late Thursday afternoon! Martin gave me instructions regarding the Sani-Dry and we walked through the whole project in case I had any questions or concerns. With all the wet weather we've had, not a drop of water has come in and we're talking about a house surrounded by underground natural springs and with a foundation that was dug too low! I even got to hear the battery back-up pump kick on when we lost electric for a day (further proof that the system was working). Not only is the perimeter bone dry, there is also no dampness along the fine cracks in the cement floor! This has proven to be one of the best investments we've ever made. I wish I called you about 20 years ago! Your people are superior in professionalism and your product is outstanding! Thanks again for the freedom and peace of mind. Let it rain, let it rain, let it rain!

Always a pleasure dealing with such professional and courteous individuals. From the installation to the yearly maintenance to the additional work recently done, Basement Systems of New York was superb. 

Martin and the other guys were so nice, polite, and hardworking. They were very efficient and cleaned up everything so well. They made the job such a pleasure. 

I was extremely pleased to have such a prompt response to my SOS! Impeccable service!

Everyone was helpful and we are thrilled with the installation.

I want to thank your company for a very professional job. I think the people who came to work at my house were very experienced, knowledgeable and courteous. They ensured all my possessions were wrapped well even though I had wrapped them prior to them coming. I had a few things in my basement that needed addressing outside the contract and you had your crew take care of it for me. The whole experience of this dramatic change to my basement and outside my house went very well. Mostly because the crew and their assurance to me and education they gave me about what they were doing and about what they were going to do. I also want to add that they left my basement very clean and put my front lawn back together as best as possible. I said I will recommend you to others. Well I would like for you to give my daughter an estimate. I will call you to set up the appointment for her. Thanks again for the good work.