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Home»Crawl Space»New York»Franks Basement Systems

Job review from Matthew in Ransomville, NY 14131 on 10/08/26

Overall Rating:

4.4 out of 5

Our Overall Service

Happy with the installation. Scheduling and communication could be better.

Call Representative

Everyone I've talked to on the phone has been wonderful.

Sales Process

Initial calls and meetings with sales rep were great, but once the contract was signed the rep no longer answered my emails or phone calls.

Our Installation Crew

Crew was amazing, helpful and understanding. Mike and everyone involved did a great job and I'd gladly have them do work for us again.

The Cleanup Process

The basement looks cleaner than when the crew arrived.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

The quality of the products used and the passion of the sales rep.

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