Testimonials for The Basement Doctor of Cincinnati

The crew was very friendly and helpful with questions concerning the system. 

Very satisfied with the job.  Great work!

The job was done timely and professionally! 

Rusty and his crew which was Kellon and Pierre were on time and the work that was performed was great. They were very respectful and went about their job. They did a great job. There was no mess at all and they made sure that we were pleased with the job before they left. I would recommend them any time. Thanks!

We are very pleased with the work from the entire Crew at The Basement Doctor! From start to finish they were very professional, respectful of our space, on time, finished in a timely manner, and do excellent work! Definitely recommend the crew that came to our home to complete the job (Cory N, Brian Z, and Angelo S). Recommended services we needed without being pushy. Would recommend them to everyone!

Salesman was knowledgeable and honest!  No high pressure sales.  I am a contractor and I know what I want.  I called several companies and told them to look at the crawl space.  Some companies wanted to high pressure sale you to death and needed my wife there.  My time is important and felt if a company could look at a job without me there or my wife, that is a company that will do as the customer wants.    Dan was a good sales person who realized I was somewhat intelligent and knew what areas to hit and some to leave out.  He did what I wanted him to do, and he also pointed out where I could have a better product if we did it another way.  The foreman was great!  He explained and did what I asked him to do.  The crew was impressed that I had no floor in the house and it was easy to install the cleanspace.  

Very well pleased!

A customer called into the office to let us know that TJ had been to his home to do some work.  The customer said that we have quite an employee in TJ!  He does a great job!  Tj has worked at this customer's home before and he was glad to see that it was TJ that came out this time again.

Mike Pruitt and his co-Forman Cody Bradley and his team did a wonderful job stabilizing two of my basement walls, installing their waterproofing system, and a complete new sump pump, plumbing, and battery backup system. They were very thorough, polite, and made sure no dust got through the house furnace by closing off the entire work area. They answered my questions and followed up in a timely manner. They cleaned up the work area and my basement looks great. Nice to have peace of mind knowing the job was done right and done in a professional manner. Hats off to the entire team! Anyone needing basement work done in the Troy, Ohio area....these are your guys.

Great Job; Rafael and his crew worked efficiently Arrived on time explained what he was doing as he went along worked and kept area clean and dust to a minimal. Very customer oriented. We highly recommend Rafael and his team and the Basement Doctor and no more wet basement!! Thanks Gary and Maureen. Vandalia, Ohio

Dear Mr. Miles, I wanted to write a personal letter to commend the three young men that worked at our home recently.  Rusty Little, Dennis Johnson, and Dylan Davidson were a pleasure.  All three of them worked extremely hard to get the job done.  In addition to working hard, they were very considerate in doing the work.  They probably had to work harder to avoid tearing up tile and having to move things (water heater).  We are pleased that for the very first time in 20 years we had about 3 inches of rain and not a drop in our basement. I took the time to write this additional good review because these three young men deserve it and I would hope the company is doing whatever than can to retain these guys!  Thank you again and I will gladly recommend your company God Bless, Lisa J  

We are so thrilled with the work done in our basement!! Mike Pritt, Cody, and Bradley did an exceptional job. Mike, very politely and patiently, gave us a walkthrough and answered any questions on a daily basis. Also, Steve was so helpful and informative during the consultations prior. We are so glad we went with the Basement Doctor and recommend them highly. It feels so glad to have this much-needed work done by the pros.

Steven Walker called into the office 6/17/2019 and this is what he had to say about the work we did for him. I was just calling you guys to give a little status update.  I had work done on my house here in Liberty Township July of last year.  So this year it has been raining a whole lot and I was just calling to stay that everything is awesome-basement has been dry and I am very happy.  I would recommend you guys to anybody that has any leaking in their basement and I also want to make it clear that Mike Pritt is the head foreman that came out and did all the work.  They kept everything clean, did an awesome job.  It's been a year and it has been wet outside and it has been dry inside...very happy with that and make sure to give Mike my regards!

On 12/13/19, our foundation and gutters were repaired by Mike Pritt and his assistant from The Basement Doctor.  The service and repairs were excellently done.  Mike was extremely professional and left absolutely no mess at all.  The work was explained by Mike before he started.  When the work and clean up were completed he showed us exactly what he had done.  He was courteous and did a wonderful job. I will always recommend The Basement Doctor and Mike Pritt to anyone needing their service.  It is employees like Mike that make this company as good as it is. Sincerely, Greg and Donna V.

"Glen, Steven, Nate, and Mike came and provided incredible, friendly, and thorough service. They were in and out within four hours and they cleaned up thoroughly when they were done. They took time to explain what everything does and how it was installed and what it's going to do for me in my basement. I sincerely appreciate extra little tips they provided for how to keep my basement spider free.😊 Walt, my salesman, was not pushy and didn't try to upsell me for things that I don't need. He was patient and spent quite a bit of time explaining the process beforehand. In addition, the communication leading up to my install date was impeccable. I can't say enough good about this company. You should definitely call them if you have any kind of water issues in your basement.   Signed, A highly satisfied customer"