Testimonials for Omni Basement Systems

The entire crew was very efficient from diagnosing the issue and helping fix it. Phil walked us through our options with fixing wall cracks and arranged for the crew to come over and have it resolved at a super fast turnaround time. Highly recommend.

Sump Pump Installation From our introduction to Omni Basement to our installation, we were greeted with such a great deal of knowledge, skill, professionalism and genuine care. Keith was able to give us a variety of options and suggestions, that allowed us to feel comfortable and confident in our decision. Upon installation , we were still treated with with the utmost courteousness, walking us through the care and maintenance of our product and answering all questions we had- truly a wonderful experience!

Hi Phil, Just a quick note to thank you and share that the crew was awesome. Gord, Dhane, Shane and SPENCER were all professional, polite and fun to work with. Whenever I had a ‘female’ question, they would take the time to answer. They kept me apprised of everything they were doing and explained the process. They were extremely helpful and thoughtful working with me and my condition which means the world to me. My basement looks great. Huge thanks to you all. Kim

Alfredo and Josh were professional, friendly, and competent.

 We had a crack develop in a basement wall, due to our house settling.  Ground water seeped through onto the basement floor. Phil from Omni diagnosed and explained the issues and process involved and gave us a free estimate.  Like Phil, everyone we came into contact with after that were personable, expert and efficient.  Jaqueline was excellent in following up with our repair date and today, Gord and James arrived promptly, completed the work professionally, explained everything and ensured that the area was left clean and tidy.  Thanks to your OMNI team for turning an otherwise stressful situation into a positive one!

Just would like to reach out to you and everyone at OMNI to say a big Thank you for being so professional, courteous, friendly and genuinely caring.   The whole process was a good experience from start to end yesterday with a wonderful crew fitting our new sump pump. They were fantastic and did a great job and clean up.   We will pass along your company’s name to neighbours especially those hit by the past flood we had been devastated by. Your company was our little bright light!    Thank you, once again!

Never tried to force us into any product or sale. The Omni Basement Systems crew was like family. We were sad to see them go. They were diligent, hardworking and honest. They squeezed us in and worked double-time before the [Christmas] holidays to get the job done. Thanks a million!

The main reason [I hired Omni] was you listened to my concerns and provided a solution for them instead of trying to sell a lot of things I didn't need. Thank you, thank you! Even the fluorescent lights that [in past] had to be stroked to start due to the humidity now come on instantly! An unexpected bonus!

The SaniDry we bought from you in the Spring has had amazing effects on our daughter's allergies. She has asthma and would typically have a morning sneezing fit that ended up with 15-20 dirty tissues. About two weeks after you installed the SaniDry, her morning tissues were down to 1-2 and there was no longer a sneezing fit! We are very pleased with the effectiveness of the unit and would highly recommend it for anyone with similar needs.

I was very impressed with the crew and salesman (Peter) and the work was done in a timely, efficient manner.

Salesman spent a lot of time with us. Thanks for jackhammering up the high spot on our floor as an extra. You are all very professional and did a great job. Thanks.

Great job everyone. CHEERS!!!

Overall experience was a very good one. Thanks!

Overall we were very satisfied with the product and the service. The crew was polite and kept us informed as the job progressed. I would recommend Omni Basement Systems to my friends and neighbours any day!

Out of all the companies that have come in to do work on our home, Omni Basement Systems, by far, has exceeded all customer expectations. Good for you! Was very happy that Omni did not try to sell us something that was not needed. Thank you!!