Job review from Wendy in Portland, OR 97215 on 10/31/25

I wish to express my deep gratitude to Morgan, one of your service technicians, who came out to do an annual maintenance check of my sump pump. He did an outstanding job! Morgan took apart cleaned the outdoor water guard, drilled screws to secure an ailing downspout, replaced a very dusty dehumidifier filter, and inserted a new battery into my sump pump system. Afterwards, he showed me photos that he had taken of all the work that he had done and took the time and care to explain every step of his conscientious and thorough process. Finally, he recommended that I add a battery back up system to my sump pump so that my basement will remain dry even during a power outage. This is a recommendation that I hope to implement soon. It can be difficult to find employees who go above and beyond, who are extremely skilled and knowledgeable, and who take pride in what they do. Morgan goes above and beyond. He is a keeper!