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Job review from Mary in Coquille, OR 97423 on 10/22/14
From the first phone contact with TerraFirma to the final goodbye of the workmen sent to do the job, everyone was professional, thorough, and knowledgeable in their area.
Our Overall Service
From the first phone contact with TerraFirma to the final goodbye of the workmen sent to do the job, everyone was professional, thorough, and knowledgeable in their area. Questions were answered well putting us at ease that the job would be done right and the results would accomplish the goal.
Call Representative
Nina was super! Sorry if that's not spelled correctly.
Our Office Staff
Sales Process
Pat was prompt and called along the way. Great interaction with him.
Our Installation Crew
Again prompt. Carried out the work efficiently and finished ahead of my thoughts about how long it might take.
The Cleanup Process
What made you choose our company:
Good advertising and wonderful, thorough first contact on the phone.Company's Response:
Mrs. Brown,
Thank you for taking the time to provide us with feedback on our recent project with you. We couldn't be more proud of the work that we did for you and are so incredibly pleased that our crew met and exceeded your expectations.
We always love hearing from our customers and greatly appreciate your time, attention and most importantly your business. From all of us at Terrafirma, we sincerely thank you.
Warmest Regards,
Team TerraFirma
Great group of guys. I would refer to my family!