Job review from Richard in Irwin, PA 15642 on 03/28/26
Overall Rating:
5
out of 5
Great job all the way around, beginning with our personable sales representative James Watson. He surveyed our needs, answered all of our questions thoroughly and offered a sound solution with documentation backup. The removal of our garage rusting support column with a new galvanized smart jack was performed by Elijah and his crew. The crew was also very knowledgeable and personable, they did a great job and cleaned up very well afterward. They were very patient and patiently answered all my questions.There was no long waiting time between first sales rep contact and job completion. One week later the job was completed. Very efficient and unusual in this trade. Very satisfied with t Keystone Basements and would recommend this company.
James Watson was excellent, knowledgeable , very personable and came well-prepared with documentation, a packet of materials and samples of the steel materials to be used with the job. Very impressed. We were glad that we signed on with this contract.
Please see previous comment,
Excellent, thorough and knowledgeable with crew chief Elijah and his helpers. I felt very confident in how they handled the whole process. They were all very patient and reassuring with my many questions and politely answered all.
Well done. All materials cleaned up and the basement looked very clean when done.
What type of work did you have done:
Foundation Repair
What made you choose our company:
Good website. Wide-ranging job experience with many different of jobs. I have had some negative experiences with other companies, not returning calls, etc…not this company—they were really on the ball and extremely efficient from beginning to end,. Exactly one week after first sales representative, James Watson’s visit to analyze our problem and recommend the solution, the job was done and done well. We were very pleased with the efficiency of this company! A+++
Irwin, PA 15642
Westmoreland County
Saturday, March 28th
Ken was awesome