Crawl Space Encapsulation Companies in West Virginia

Very professional and they knew what they were doing. Great personality.

Excellent service provided by Caleb and Charlie! Photos and videos were shared to describe what should and was done to my basement. I'm very happy!

Hi Chris!  Everything went Fabulous and well beyond my expectations, which as you know from meeting me and my type "A" personality, are pretty impossible to exceed!  You, the crew and Fortress proved me wrong, and I can't be happier with my choice to go with Fortress!    Chris, I Thank you for your patience with me during the estimate and contract process!  And for allowing me time to look at other proposals and make a sound and thought-out decision that met all of my requirements and needs!  It allowed me time to make the BEST choice by choosing Fortress!  I hope you will be recognized for your sales abilities, professionalism and compassion for your customers!  You handled ALL of my questions and concerns with ease and if you didn't have the answer, you found it!!  You promised me your best Foreman and came through on that and so much more!

Cope, I Thank you for being an Amazing Foreman just as Chris promised, Strong Leader for your team and Role Model to not only your team but other young men in the community because, whether you realize it or not, young men out there are watching men like yourself and may have no role model at home.  So, in seeing you working so hard to make it I know they can find hope to make it also!!  I challenge Fortress to allow you to train other crew members who would like to become Foreman and be the Lead in training, if this isn't already in place, and to provide you with all the growth your heart dreams of within the company! Thank you for touching base with me every morning, evening and in between, if you felt I was concerned or worried about something in particular, with a smile :) You are such a great Foreman and Leader because the team knows they can trust that not only will you Lead but you will work your ass off right there beside them! And that my friend is what encourages and motivates a great team!!   Jermaine (Amazing Co-Foreman), K'nell and Jalvis, I Thank you ALL for being the great men and team members that you are!  You All, the entire crew, worked so well together and a Leader is nothing without his Crew!  Cope knows and trusts in you all and your teamwork, work ethic and professionalism are flawless!  You guys are such huge role models for so many young men out there that have none.  So, please keep shining your lights to lead the way for them and encourage them that there is hope!  Thank you for coming to the job each day with a smile and a hello and for working your asses off to get the job, not only done, but done WELL!!  My hope is that you are provided with all of the encouragement and opportunity to grow and go as far up in the Fortress company as your heart's desire!

Jenna, Hannah and Sarah, I thank you ALL for being on the receiving end of the team.  Sometimes the first or last person the customer speaks to and unfortunately sometimes, we as customers, can be a big pain in the butt!  We don't mean to be, and most times are not, but it does happen!  Always remember, if a customer is having a bad day and directs it at you, just let it roll off your back and bounce right out the door!  It's never really meant for you! And keep in mind that we never really know what people are going through and they could be dealing with a lot outside of the job with Fortress.  Just take a deep breath and give Grace to those folks :) You ALL do a Spectacular job, and it is so welcoming to hear your friendly voices when I call!  Keep up the amazing work and AWESOME customer service!!

They were professional and did an outstanding job.

Keystone rocks! I have never been treated this well as a customer.

Jeff was great in explaining the differences in systems between interior and exterior options. Very glad for his time and helping me with this decision.

Keystone Basement Systems is a great company