Testimonials for Island Basement Systems

A friend in the construction business on Galiano Island had heard nothing but glowing reports from several other their customers. We must say, from the initial call to the office, Chris's visit, work completed to paying the bill, this has been excellent. Thank you - the house is already smelling better! 

Keep up the good work!

I liked that Matt Campbell in giving the quote did not try to oversell and explained everything clearly. Staff was polite, informative and helpful.

Hi Chris. Everything went great. It's been working well and the guys did a really good job. Very pleased with it thus far!! Thank you for providing fantastic service. Hannah

To Whom It May Concern:Our house is 28 years old and when it was built a plastic ground cover was placed in the crawl space. Over the years the plastic (6 ml code) became moved and torn. About 8 years ago we put a gas furnace in the house and the furnace went into the crawl space. Over the years it attracted critters from the outside which caused this area to become smelly and the smell would come into the house through the furnace vents. The items we were storing in this area would at times become damp where the plastic had moved or where it was broken. My son and I cleaned out the crawl space and I intended to either put more plastic in it or have someone pour cement. The smell remained.If we were going to put plastic back my wife wanted me to have someone do it. I had heard on Shell Busey's radio show about Basement Systems for this type of work so I checked his referral service to find it was listed there as well along with Island Basement Systems - they are related companies. I phoned the company in July of 2005 and made an appointment to have someone visit. Within a week Peter Spaans dropped by, assessed the work, sat down with us to give an explanation of what he would do and gave us a quote. Because of Shell's recommendation and the description of the job Peter gave us we decided to have it done.We have been very pleased with the work. It was done quickly and Peter was careful to clean up after his job. In fact there was still some wood left in the crawl space which Peter removed from the premises. When I went under the house it was neat and tidy, the membrane was glued and secured right up to the top of the foundation. The white surface reflects the light well making the area very bright and clean looking. We have now had it in place for six months. It is so dry down there that we again have decided to store some objects there without fear of damage. The smell has totally disappeared as well. I have found Peter and the other two people from the company I have spoken with to be courteous and helpful. When I have talked with people I know who are having similar problems I suggest that they give Island Basement Systems a call. SincerelyRon A.Nanaimo, B.C

First class work and honesty.  We extend our sincere thanks for a job well done.  

Good Product!

Met expectations, reduced moisture and smell. Prevents leaks, bugs and rodents. It keeps the floors warmer and saves money in heating. Thank you I am very satisfied.

Referred by neighbour.  Installation looked excellent.  Everything went as planned in a very professional manner.  

The top reason I hired your company to do the work was that you are an established business

We are very pleased with the work and the great guys who did the work.  They arrived on schedule, were very pleasant and respectful, and tidied up beautifully.  Because we have had a mouse problem they were very assiduous in finding out where the little creatures were entering and dealing with it.  The crawlspace now looks just like your photos in the advertising.  We are looking forward to a cozier winter in our little house.  Many thanks.

Hi Chris , I am very happy with the work done on the crawl space , and I have noticed that the floors are warmer and the house has a more even temperature, this winter will hopefully show a decrease in my hydro bill to some degree. And so far , touch wood, no more rodents let’s hope they find other homes to nest in !!  I am just working with my insurance company to see if I can get a bit of a discount with the seismic upgrade , I didn’t think of it until I just renewed my house insurance. I did get my rebate from hydro 😊 Thanks for doing a good job. Hope all is well with you. Barb

Met expectations, reduced moisture and musty smell, makes floor warmer, saves energy consumption and cost, looks nicer and feels more comfortable. We are satisfied with post-installation service.

Great System

We have referred your business to others and our heat pump installer was very impressed with the quality of work.