Testimonials for Nova Basement Systems

"I chose Nova because of Chris, he was super respectful and honest.  The crew was awesome, they did a great job and I was impressed."  

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

"These guys worked so well with eachother, they were a great crew.  They were very helpful and even helped me move stuff.  They also cleaned up.  They even laid plastic runners over the carpet.  They always great manners, I actually enjoyed the crew."

"I am very happy with the service and support I received.  I would highly recommend to others.  The sales representative, Phil, answered questions honestly and helped us to come up with a solution to our problem while staying within our budget.  Nova was recommended by a relative who runs a real estate/ management business in Hammond, Indiana that used your services."

"We went with Nova because there was a clear explanation of the condition of our crawlspace and how your company could fix and repair.  The service advisor, Chris Young, was very thorough and provide written literature for us that was extremely helpful on your company and services.  Your company stands very confident behind their product, that stood out the most.  There was excellent communication with everyone from the start to finish.  Every question and problem we had your staff and crew took serious."

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

"Your employees are fabulous.  Our first contact was your office staff, they were very nice.  Then, your estimator Phil, was very nice and informative.  Your work crew, Nick and the new employee (Josh Scarborough), did excellent work." 

The work was performed in a very timely manner.  The crew met the exact schedule that was indicated by the salesman.  The crew was outstanding.  They performed high quality work in a very professional and courteous manner.  Phil was very knowledgeable and low pressure. We were so pleased with the work that Nova performed that we called back to have a Brightwall Sysem installed. It is very rare today to find a company like Nova that performs high quality work, has very courteous employees, and keeps to a promised schedule. We will definitely recommend Nova."

"I was very happy with Nick."

" I originally chose Nova because of their expert employees and the way they take care of their clients.  Also, your prices are very fair.  I tell all my friends and family to use your company if they need this type of work done.  I have been dealing with your company for many years and have always been more than satisfied.  Your entire staff are professionally, kind and very knowledgeable.  Thank you!"

"You and your crew are are "top of the line", couldn't be better.  They were polite and neat in their work.  A joy to have helping us in our basement.  They even cleaned up the basement and garage floor by sweeping up stones.  Truck crew number 10, is number "one" in our minds." 

"The best in the business."

"Kyle and Trevor, good kids!"

"Work crew was very professional and friendly.  The clean up was excellent."