I have recently seen ads for your business on television. Before that, when we were looking for a solution to our problem, we found you online. Each time I communicated with a member of your staff in the office they were friendly, helpful and empathetic! We decided to go with your company because of the discussion of the details of the contract with your office staff and the written agreement that followed in the mail. It also meant a lot to me that Clint listened to my idea for a drain at the top of the wall instead of the vapor barrier that was suggested for the wall surface – and he agreed it was a good idea and then put it in our contract rather than the planned barrier! The crew arrived earlier than we thought every day. This was a bonus because I am a control freak. I needed lots of input and the foreman, Wes, was really understanding and helpful. The crew was amazing! Friendly, conversational and professional. The cleanup and return of our property to its original condition was VERY important to me. I was amazed at the way things were returned to better than before, especially after being horrified daily during the procedure! One day I came home and saw a drainpipe extending from the hill next to the driveway. The crew had to go through a flowerbed, move a rock border, go across the gravel driveway in front of the entrance to our yard, through another flowerbed and border, install the pipe, and then put it all back. I WALKED ALONG WHAT I THOUGHT MAY HAVE BEEN THE AREA THEY WORKED ON AND COULD NOT DETECT THAT THEY HAD EVER BEEN THERE. BEYOND AMAZING!! You may definitely use me as a reference! I can’t thank you enough or make enough positive comments about our experience with TerraFirma! I do not know anyone who may need your service at the time, but if I do hear of a need you can be sure I will recommend your company! Thank you, Lyndy.
David & Lyndy O. of Medford, OR
Friday, May 10th
Our experience with TerraFirma was great. Ryan did a great job in his presentation and answered all of our questions. The guys that did the work arrived on time and the were all very courteous and did a excellent job with the cleanup after the work was completed. We couldn't be happier with the job you did.
Jim T. of Medford, OR
Thursday, May 2nd
Exceptional crew. Respectful of property. Very hard working. Very prompt on job at agreed on time. I would recommend them to anyone. You are lucky to have these guys on your payroll.
Joel V. of Medford, OR
Tuesday, April 15th
We chose TerraFirma over other companies because of price. The crew arrived on time and was very courteous. Jeremy is a hard worker and a kind man.
Davis P. of Eagle Point, OR
Wednesday, February 1st
We chose TerraFirma because we wanted to situation to be completely handled! The crew arrived on time and they were very courteous. We were extremely impressed with the crew!
Keppler S. of Eagle Point, OR
Tuesday, May 15th
Ryan Thomas was very professional and he listened. His computer presentation and costs are one of the many reasons we chose to use TerraFirma. The installation crew arrived on time and they were courteous....we were amazed!
Claire & William M. of Central Point, OR
Thursday, August 2nd
Installation crew arrived when expected! They were courteous and clean up was to satisfaction. Professional hard working men.
Overstreet S. of Central Point, OR
Wednesday, February 13th
We were very happy that Ryan told us we didn't need to have any work and eased our minds about what we thought might be a problem. I will recommend your company to anyone I know that might need your services. Thank you Ryan for being honest! That means a lot!
Claudia T. of Central Point, OR
Wednesday, May 7th
Casey came out for the free estimate and was very professional. I chose the company because of the work that has been done locally on a theatre down town and other large projects.
Ron G. of White City, OR
Tuesday, November 13th
The problem we had with our crawl space was a combination of things. Standing water, high humidity which probably caused mold to grow and dry rot. Cleanspace was presented to us by Casey. I've never heard of it before, but from how Casey spoke of it and presented the benefits, it seemed like the leading solution for crawl space repair. We feel that Casey seems to be well qualified and knowledgeable in the field and an asset to your company. He earned our trust and business. Since having the Cleanspace installed we have had piece of mind our house isn't rotting away under our feet and that we have a cleaner, healthier home.
Ron K. of White City, OR
Monday, June 24th
We are very pleased with the recent work that was done at our house. We may think about moving in the Cleanspace it looks so nice!
Your crew supervisor Jeremy Schwab did a great job. He took the time to call and tell me he would be late on the starting date and gave me an estimate of when he would arrive. The crew was very professional and the job was neatly done with a very good clean up. If that is possible with concrete dust.
I would gladly talk to any prospective customer that would like a reference. Your company employees have a great attitude from the girl I met at the show to all your workers. We wish you continued success.
Robert & Barbara J. of Shady Cove, OR
Friday, March 15th
Mr Ryan Lahley took care of my needs in a speedy manor. Very well done sir. So far everything has been great. Our experience with the call center Nina, our estimator Ryan and the installation crew Drew, we have nothing but high marks for them. They were all a treat to work with and very considerate to my needs and questions. The crawl space of our home is now encapsulated and we feel very comfortable with the health condition of the home, and the fact that I will hopefully never have to go down there again for any reason. They sealed off the vents, installed and dehumidifier and isolated the crawl space from any outside contact with the cleanspace liner. Everyone did great work.
Stephen C. of Shady Cove, OR
Thursday, June 27th
I originally saw you on TV and then searched for your company on the internet. The office staff was very courteous and helpful. Patrick was very thorough and professional with his presentation. The reason I chose TerraFirma over any other company was because your web page description was complete and logical, and I was able to have an appointment scheduled in a timely manner.
William R. of Grants Pass, OR
Tuesday, November 19th
Thank you to all your crew. Level, stable building and rat-free crawl space.
Richard R. of Brookings, OR
Thursday, August 5th
I've hired a lot of contractors for many jobs and rarely have I seen the professionalism with TerraFirma. Thank you so much, fantastic job!
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.