Testimonials for Keystone Basement Systems

I have never written a review of a product or service in my life but for the first time I was moved to recognize the professionalism, knowledge, and kindness of Dominic of Keystone Basement Systems. I had called Keystone Basement Systems to take a look at an area of our main floor that was dipping. Dom came out the very next day and quickly assessed the issue - which he was able to fix on the spot for me. As someone who is uneducated in this realm of work, I did not realize that the support beams that my house needed were already there, but over time had loosened enough to where they no longer were supporting the house beam in the area of our dipping. Dom quickly identified that and told me that he could fix it for me on the spot. I did not have the tool that he needed to tighten the bolts that needed tightened, so he went to the hardware store for me, bought the tool, came back, fixed it, and even told me to keep the tool and showed me what I needed to do if and when they loosen again. In a world where it always feels that someone is trying to sell/push something on you, it was refreshing to work with a genuine, honest person that was able to fix our problem. I cannot recommend Dom enough and hope that Keystone recognizes him for this.

Keystone was easy to work with and they did a great job. I highly recommend Keystone.

5 star service.

When KBS steps in, uneven steps step out. Another satisfied customer!

Smiles as solid as the concrete!

Earlier this month, our team had the honor of helping a true American hero - Stanley Wood, a Vietnam veteran and Purple Heart recipient. Stanley’s driveway had become uneven and cracked over the years, creating not just an eyesore but a safety hazard. We were proud to step in and restore it.   This wasn’t our first time working with Stanley. A few months prior, we waterproofed his basement, and he told us how pleased he was with both the results and the professionalism of the crew. He made sure to express just how thankful he is for the work Keystone Basement Systems has done.   Stanley still lives with the lasting effects of the war, and spending time with him was a powerful reminder of why we do what we do - not just fixing homes, but improving lives. It was a privilege to serve someone who has given so much for our country.     Thank you, Stanley, for your service - and for trusting us with your home.

We were very pleased with Hope and how she presented herself. She was very professional and took the time to help them understand. We were extremely impressed!

Happy homeowner alert! 🎉 NexusPro + PolyLevel = Smooth, sturdy, and stress-free. 🏠💪 #ConcreteWin

We had Keystone out to look at some concrete we were looking to have lifted. After a very thorough inspection and an estimate presentation by Devon like none I’ve ever experienced, it was a no brainer to choose Keystone to do this job. Very excited to see the final product.

I recently received an estimate from Jim Youhon of Keystone Basement Systems for repairing and sealing my concrete patio and walkway. Jim conducted a complete evaluation and clearly and patiently reviewed my options with me. The estimate was very fair and I had all the information required to make a decision. I decided to go forward with the project. The entire process was very professional and straightforward...

I am so pleased the consultation with Frank Ray enabled me to confidently choose Keystone for our project. The level of services available to preserve and protect the investment in our property were not available with other companies, even though their estimates were similar. I believe this investment will not only add longevity to our concrete but to the visual appeal of our home. I have no doubt I will be just as pleased once the project is complete.

Smiles all around - nothing beats the feeling of a safe, level, crack-free porch!

I had an appointment with Jim today on some work I needed done on my property and he was extremely knowledgeable and helpful. I look forward to the company getting started.

James and Chris were courteous and made an effort to understand what our needs were. James was candid and honest in his assessment of our project and the company’s ability to solve my problem (our driveway was cracked and settled with a brick lined path adjacent and drain in a settled area). He did not over promise and I appreciated the honest appraisal from him. I am sure I will recommend him and keystone basement to friends who may benefit from the company’s services.