Testimonials for Lowcountry Foundation and Crawl Space Repair

After a long term tenant left their rental property in Savannah, GA, Nancy K. and her mom inspected the place to find the add-on back porch in very bad shape. There was mold and structural decay causing the floor to sag. After an inspection by one of our technicians, Nancy was convinced that Lowcountry Basement Systems was the right company to fix the porch. In this video she speaks about the experience. The work performed was of such good quality that it made it easy for her to her sell the condo right away. "Everybody is happy. New owner is happy, I'm happy, my mom is happy. It is all good to go", says Nancy.

When Dill G, began to notice cracks in his Savannah, GA home, along with doors and windows out of square, he knew he had a foundation settlement problem and decide to call Lowcountry Basement Systems for help. In this video, he explains how the company quickly and precisely fixed the problem and how he feels about the results. "I was just amazed at how smoothly everything went.", says Dill.

When Hurricane Mathew hit the East Coast in September, 2016 Arthur H. and all his neighbors had to evacuate the area. So he secured his home to the best of his ability and left. When he came back after the storm, while the house was still standing, he did notice that there was something wrong with its foundation. The windows in the front room where sticking and seemed out of square. When Arthur pulled the carpet out, he notice a significant crack on the concrete floor. A clear indication of foundation settlement. That is when he called Lowcountry Basement Systems for help. In this video he talks about the experience he had with the company. "All the equipment was top notch, all the process was done the way he (the foreman) told me was gonna be done, and the concerns that I had... no problems whatsoever!", says Arthur.

Scott N. was doing renovations on his home in Savannah, GA and one of the main concerns were the foundation issues of the home, like sagging floors, rotting joists, and some termite damage. The bathroom floor was one of the more problematic areas. The floor had sunken down and cracked. The home was built nearly 100 years ago to different standards than today. There was a thick slab of concrete on top of the joists and the tub was cast-iron and weighed about 600 lb. The excessive weight combined with the termite damage and wood rot made it a good choice to have the floor replaced. The kitchen floor was also sinking due to insufficient support between piers in the crawlspace and the weight of the kitchen appliances & marble countertop. Scott was happy that he chose Lowcountry Foundation Repair to get the job done!

Every now and again we are able to convince one of our happy customers to crawl in their crawl space with us for a picture!

You should be very proud of the job these men did. They represented themselves and your company extremely well and performed beyond our expectations in all areas. Thanks so much for a super job under difficult conditions!

The installation crew worked very hard. They were precise in placing the components in the placement of the various parts. The crew put up with me as I watched the installation. Just plain good work!

1. What is your overall satisfaction with our company? Excellent 2. How was your experience with the first phone call to the company? Excellent 3. How was our office staff? Excellent 4. How was your experience with our Inspector and his presentation during your initial appointment? Excellent 5. How was the installation crew? Excellent 6. Did the installation crew arrive on time? Yes 7. How was the cleanup process? Excellent 8. May we use you as a reference? Yes

I couldn't have been happier! I'm well pleased with my work, and the guys who did the work.

Robert offered a clear and concise plan to solve our specific problem. Others had not been able to do that.

August 10, 2008   Re: Crawl Space Encapsulation Project                   I purchased a house in September 2007 when Georgia had a severe drought.  At the time of purchase, my crawl space was dry.  One day in the spring of 2008, and to my horror, I found standing water in my crawl space and the entire crawl space was situated with water.  The mold had started spreading onto the floorboards and floor joists.  I asked a couple of house inspectors to inspect my crawl space and I was advised to contact Clean USA immediately.  I also did a thorough internet search on crawl space and basement specialists and found that Clean USA is one of the specialists in my area.  I was pleased when I first met Robert Videon, the president of Clean USA.  He explained the problem in detail and provided a comforting solution.  His visit released me from the horror I felt about my muddy crawl space.                      Since the crawl space problem is going to a lawsuit against the builder of my house, I had to ask Robert to run a humidity test, provide pictures and documents.  Because of the lawsuit, I also had to ask Robert to schedule and reschedule the project.  He did all these in an absolute pleasant and efficient manner.                  During the project, the professionals from Clean USA demonstrated great skills and delivered a beautiful work.  They installed drain pipes, lights, pump, dehumidifier, and sealed the entire crawl space.  Now, my crawl space is clean, dry, and smells fresh.   I cannot thank Clean USA enough for what they did for me.  The least I can do is to recommend Clean USA with full confidence and highest respect.       Sincerely, Aimao Z. Statesboro, GA        

During the project, the professionals from Clean USA demonstrated great skills and delivered a beautiful work. They installed drain pipes, lights, pump, dehumidifier, and sealed the entire crawl space. Now, my crawl space is clean, dry and smells fresh. I cannot thank Clean USA enough for what they did for me.

All the guys that came out were very polite and worked very hard from the time they arrived to when they finished the job. They were great to put up with our 2 dogs that were curious and wanted to "investigate" the work being done.

Very satisfied. Robert was very personable and confident in his sales pitch and very thorough in his inspections.

Very hard workers! Need to give them a pay increase!