Testimonials for Nova Basement Systems

"Josh Kayser was great with the installation and explained the process step by step."

"We chose Nova over other companies because of Niles, and his demeanor as the estimator.  Everyone in my family felt comfortable with him from the beginning.  The crew will make us recommend Nova to others.  Price is part of the job, but if the crew does poor work, price no longer matters.  Great crew-hang onto them!! Awesome experience!!  Niles was great! Phil was great! Ignacio was great! Dakota and Joe were awesome!  The job was run smoothly.  Everyone was above and beyond our expectations as far as being courteous, timely, and professional.  They are true tradesman. Thank-you!!"

"I chose Nova because of the sale reps honesty and not putting any pressure on me.  From the start to finish the experience was great." 

"This was a very great experience.  I have had five other companies quote this for us.  Your company had the best plan of action and gave me peace of mind.  I chose Nova because the quote and the warranty.  Kyle was my installer, he was great!  Hollis was so confident Nova could fix my issue and I believed he was sincere."  

"Everyone was so nice and on the ball.  I never had to call them.  They were always calling me to set up appointments, if it was to wet. I chose Nova because I felt like it wasn't just a "sale".  I had a good feeling right from the start."

"The crew did an excellent job.  Dan, the crew leader, did a great job of informing us on what was going on, and kept his word of finishing the mechanical room so we could get our heat and water turned back on."

"Chris Young was outstanding, the installation crew was also great."

"Everyone I dealt with was very professional and courteous.  You have a great staff, especially Jennifer with scheduling.  She worked to accommodate our busy summer schedule!"

"Thank you so much for your excellent service.  The crew was awesome.  Dan, Levi, and Dylan were so friendly and worked fast and efficient." 

"Nacho (Ignacio) and his guys were very friendly and did an awesome job!  Very efficient and personable.  Your salesman, Chris, knew his stuff.  He didn't try to push us into booking, he didn't stumble over his words, and was very personable."

"The office staff and the installers were very pleasant.  My neighbor used Nova and my son had straps (Fortress Carbon Fiber Straps) and another relative all had satisfactory service." 

"Thank you for the excellent and professional service!"

"Your company was highly recommended.  They worked hard and kept answering our questions.  We were very pleased with them!  Our sales guy was very well informed which helped us out!"

"The workmanship and materials used appear to be a higher quality than a competitor we used previously.  We will call Nova in the future. "

" Your solution makes sense.  Hopefully that will solve my sporadic leaking problem.  Your estimator showed me what was causing a part of the problem, rather than just sell me a fix.  Greg, Dakots, Perry, Dion, and Mike were all nice friendly workers.  They worked hard and cleaned up beautifully. "