Testimonials for Nova Basement Systems

Awesome is what the men were just wonderful. I was really impressed when they took the broken concrete away. Thank you. The job was so neat it was like they never came. Can't thank you enough.

"The basement is cleaner than before you started.  Now, I like rain and thunderstorms again. The guys were professional, and all around a great group of guys. Your whole organization from sales to office, were just a pleasure to work with." 

"Dave, our serviceman was very polite, and arrived when he said he would.  Plus, he like our dog, which is VERY important to us."

"We have had previous repairs done by Nova, we would not even consider calling anyone else."

"We met with three different companies about our basement issue.  Your process was far superior and your entire team was excellent to work with.  Well done!"

"Excellent service and process.  Isaias was wonderful, and thoroughly explained everything to me.  I would definitely use Nova again!"

"The sales presentation by Niles sold us.  He understood the problem completely and showed us how Nova could solve it.  The crew was very professional in all aspects."

" I just wanted to write you and tell you what a great job the three technicians Ignacio, Joe, and Bryan did at my house on Friday August 16th, 2019.  It looks great and the cleanup was amazing.  I expected to have some kind of mess left over from the type of work that was done, but no mess at all was left for me to have to worry about.  I worked all day and came home very pleased at the job and cleanup.  My family said the technicians were very professional and worked very hard the whole time they were here.  Great job! Everyone I dealt with from nova was great and I am very pleased. " 

"The work was as explained and all questions and concerns were answered.  The crew was friendly and professional. The work was done in a timely manner."

"Kyle was excellent!  He went above and beyond for us.  It was a tough spring with all the rain but he got the wall finished so our basement could be finished." 

"Good work, Josh!"

When asked why this customer chose our company she stated, "The price was good and I felt confident that you would do a good job.  We are very pleased with your work and the customer service was great!  John kept me updated on the progress and was very helpful.  Phil was very friendly, and I appreciated his confirmation call."

Nova did a very good sales presentation.  The installation crew did great work, I am happy with everything.  I received a $10,000 estimate from a company that wanted to backhoe around my entire house.  So, I put off my water leak problem until I heard about Nova."

"Wonderful followups to test flood control after installation, it was excellent customer service."

"I received favorable referrals from several friends regarding your work. Your crew members were all very pleasant, knowledgeable and professional."