Testimonials for Ayers Basement Systems

We had the Ayers system installed in October and after the May rains the basement is still completely dry even though we have had standing water in our side yard for three weeks. Justin was out today to fix a minor problem with our outside drain and did a great job!

Dear Mr. Ayers, Martin Parsons was welcomed inot our home on August 15th to provide a repair estimate.  Mr. Parsons is quite remarkable - he impressed us with his demeanor, mastery of technical issues, skillful presentation, ability to effectively communicate and patiently answer our questions thoroughly and resolutely.  By any standard, he is exceptional... possessing stellar qualities that represent your company in its very best light. Thought you should know... Sincerely, Dennis & Bernice K.

My overall experience with Ayers was top drawer. Internally, the call staff returned all of my calls promptly. David, the project manager, was great to work with. I could tell he was smart and had a lot of experience with what he was doing. All together the crew was knowledgeable and quick workers. They left the job site clean and better than they found it.  I used Ayers once before and was pleased with the speed and efficiency of the installation.  Thank you, Dinning Builders Inc. Terry

I have had basement waterproofing, crawl space encapsulation and concrete leveling done by Ayers. I have been very pleased with the quality of the work and the skill, knowledge, professionalism and courtesy of all the employees who have worked at my home. I highly recommend Ayers!

Dear Ayers Basement Systems, I am very pleased with the WaterGuard System, exterior foundation flashing and the trench drain with lawnscape outlet which you installed at my home on June 15-17. My situation was a little different in that it was my garage which was leaking. One side has a block wall which is partially below grade and the opposite side is a frame wall above grade. The WaterGuard System on the block wall and the below grade flashing on the exterior of the foundation on the opposite wall solved the problems of water entering at the juncture of the floor and walls. The trench drain, out 24" in front of the overhead garage doors, solved a problem of water accumulating in a low area and running in at the corners of the garage doors when closed. Your crew, led by Nick Wolf, did a very professional job. They were diligent, conscientious and receptive to my strive for perfection. Everything was cleaned up at the end of the two days and was left very neat when the job was finished. Those fellows are keepers.  I can very highly recommend your solution to solving water problems. The success of your system was proven last night when we had a very heavy deluge of rain and no water appeared on the garage floor. Thank you, Jack F.

Matthew is an amazing person; you can tell what a good man he is from the first time you meet him. He is genuine and cares about what he does with Ayers and wants to give you the absolute BEST outcome possible. I trusted him immediately! The amount of work that we ultimately needed was over $10,000 more than we had planned for, and if it weren't for Matthew's ability to show compassion towards me and my severe disappointment, I never would have listened, absorbed, or understood what steps would be necessary to take care of our crawl space. If it weren't for Matthew I also never would have signed a new work proposal under those circumstances. I trusted him completely and will always be grateful for what he did for me that day. Matthew's crew, Dylan and Charles, worked long and hard on my project. They went above and beyond with how quickly they worked. The job had its challenges and it didn't slow them down. Our low ceiling and steel beams made it a hazardous working condition, but they persevered, and the job was finished better and sooner than anticipated. I couldn't be happier! This is the beginning of a new and healthier life for my family and me; truly life-changing. May God bless Matthew, his crew, Greg and your company.

I had a large crack on my basement wall that was causing water to leak in and cause unwanted moisture. Steve showed me that Ayers' FlexiSpan crack repair system would be the best solution to my problem. The job was lead by the foreman Chris, and finished within a day. I am happy with my purchase and am glad my water problem is no longer and issue. 

Thank you for a great job. It exceeded all of my expectations. My satisfaction with the work is due in large part to the project's foreman - Gage and his team. Gage exhibited the highest degree of technical expertise and professionalism. It was a pleasure to work with him! Thank you.

Dear Ayers Basement Systems, We are sending you this letter to let you know how pleased we were to do business with your company... and your staff personnel were wonderful! Many thanks to: Greg Brown (sales), Gage Pederson, Ryan Mire, Doug Hawley, Logan Praski, and Troy Miller. We were so impressed with how polite they all were, and how they stayed on task and finished the job within the timeframe allotted. As business owners ourselves, we know how important a good employee is. These employees definitely represented your company well! We will definitely recommend your company to everyone! Sincerely, Mark & Laurie B.

My overall experience with Ayers was good. The salesman was very knowledgeable about what I needed done. I had timley communication with the staff continuously which kept my mind at ease. The crew did a great job with their professionalism and were quick and did good quality work. They worked well together which kept the job flowing nicely. I have had work done now multiple times and will keep going with Ayers whenever I feel the need for more work to be done. 

Ayers cleaned out my crawl space, installed a sump pump, insulation, sealed crawl space and sprayed foam in rim joist area of unfinished basement. Initial visit for estimate went well. Steve was punctual and actually crawled back into the space, looked around and took pictures. He spent over two hours at the house discussing different options. One of the great things Ayers did in advance was they sent a booklet on crawl space work about a week prior to the appointment which was excellent and very informative. Gave me a chance to intelligently discuss the job. The actual day of the work I was a bit surprised at the two young guys that showed up. However, they were very productive and professional in their approach to work. They answered any and all questions I had. The crew did a great job cleaning up after the job and did all that was required. We actually spent time going over the work they were to perform so we were all on the same page. Overall, excellent work and I would recommend them for work and pricing to anyone.

We sought out three contractors and Ayers came in as the most knowledgeable and economical. With an excellent warranty offered and a good explanation of our problem we hired Ayers. They came sooner than expected and their crew described our basement and any issues that we might encounter as they began their work. Communication with this company is amazing, from sales to work crew. I expected the project to be more noisy and messy but the crew took precautions to keep our home dust free. In no time our repair was made, the paperwork and maintenance schedule was clearly and thoroughly reviewed and the crew left. The area clean up was excellent. I would highly recommend Ayers for any basement waterproofing.

I wanted to let you know what an amazing employee you have in Daniel A. My 86-year-old mother , Joyce Bidwell, had flooding in her lower living space. My father is ill and she is caring for him (a full time effort). She had been up every two hours for a week trying to contain the water. By the time Dan was able to meet with us, my mom was exhausted. Dan was early, professional and so respectful of my parents. He did all that he could to include my father (who is deaf) in the conversation. I was there and my mom and I asked a lot of questions. He answered them all and never rushed us. We watched the presentation and decided we would have Ayers do the work. All was going great until, my poor Mom heard it would be August before they could be placed on the schedule. She cried and was just so overwhelmed. Dan explained why and said if there were any cancellations he would see if she could get moved up. He let her know the odds weren’t good that it would happen. She was very sad but decided that she would still go ahead. Dan understood and offered to bring her sand bags to try and stem some of the water flow. Dan showed up early with huge sand bags. My father attempted to lift one but of course could not.  Dan told him not to worry and proceeded to carry them all in my himself. It is quite a distance and they were very heavy. Once he was done, he gave her the best news ever, the work could be done in June. I cannot thank Dan enough for all that he did. With all of the Covid-19 craziness, my parents had really had a rough couple months. He kindness and compassion will never be forgotten. Sincerely, Beth Bidwell Johnson

In April 2020, a team from Ayers came out to install a new system in my basement. The crew was extremely hard working, polite and conscientious. Unfortunately, on May 19 when the Edenville dam broke, my home was severely flooded. I called Ayers because the sump was no longer working and Matt G came out within a couple hours. He was able to figure out the issue was with the new outlet that was underwater during the flood and quickly get the sump running again. Matt took a look around at the wreckage of my basement and lower level and made some calls, securing two dehumidifiers I could rent at a very reasonable cost. The next day, a Saturday, he brought them to my home and installed them. Excellent service – but it did not end there. Matt jumped in with a team of volunteer friends and family to help clear the debris from my home. He worked very hard for several hours. When he overheard me say that I had not eaten in several days, he handed me his own snack bar and encouraged me to take a break and eat. That kind of care and concern for a stranger, “customer” or not, was pretty incredible. After taking time to explain how to optimize the dehumidifiers and offering great advice on flood recovery, Matt spent the rest of a long day checking in with my neighbors to see if he could help them out too. Although it was very frustrating to spend so much money to waterproof my basement, only to be flooded by something well outside what any warranty could possibly be expected to cover, I am SO glad I went with Ayers! Every single member of the Ayers staff that I have come in contact with has been exceptional, but Matt deserves a special mention for his compassion and dedication. He represents the company very well and truly is a terrific human being! I am extremely grateful for his help – it made a very difficult time easier and I can’t tell you how much I appreciate it. Kyle M  

There was clear communication overall. The call representative was timely. Jen is great! Gabe was respectful and helpful. The crew also sings well to country music! :)