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Job review from Corey in Chaska, MN 55318 on 08/21/17
Excellent customer service from Travis on a late Friday afternoon!
Damian went above and beyond and saved us from a very stressful weekend. I called at 3:30pm on a Friday afternoon because our sump pump was not working as it should. Travis was able to find a technician to come to our house. Damian was in Cannon Falls on his way home for the weekend and turned around and came back to the cities. He made it to our house quickly and installed a new sump pump very quickly and professionally! American Waterworks has the best customer service possible! Thank you Travis and Damian!
Names of any products installed:
New sump pump
Company's Response:
Good morning Corey!
I wanted to start by saying thank you for your generous review! Our American Waterworks Team, especially Travis and Damian, take pride in their work and truly appreciate helping individuals in need. We have been in your shoes before and there is nothing worse than being stuck over the weekend with a flooded basement and no where to turn.
Please let us know if there is anything else we can do for you! Otherwise, we will reach out to you in a year to check up on the system and make sure everything is working effectively.
Welcome to our family of 20,000+ happy customers!
Sincerely,
The American Waterworks Team
