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Job review from in South Saint Paul, MN 55075 on 08/11/23

Overall Rating:

4  out of 5
Our Overall Service
Disappointed in the communication period I'm still waiting to hear about my loan getting corrected,
Sales Process
Good, but called Multiple times for clarification and was not given correct information.
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I had initially chose American Waterworks because of the ability to get a drain in my egress window, the access ports that would go along the wall that could be hidden with a vent, and the price. However, I was informed the morning the crew came to start construction from them that they couldn't do the egress window drain. Because they weren't installing the egress window, I needed an additional drain from my old sump, hat was not part of the original bid And the water guard ports are not along the wall, and now cannot be hidden.
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