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Job review from in Minneapolis, MN 55407 on 09/13/23

Overall Rating:

5  out of 5
Our Overall Service
We had an absolutely fantastic experience with AW. We had a HUGE project...basement slab was cracking and falling in so AW had to fill a void under our basement slab that was 18" deep to stabilize, and then lift the slab. It worked great and we are SO happy with the results!!! We have a solid, flat slab! Plus the 5yr transferrable warranty is such a nice bonus.
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Sales Process
Rick was nothing but professional. We waited a few months between when he was out to inspect and when we pulled the trigger on our project and he picked right back up where we left off. He explained everything so clearly and worked with us to make sure every step of the process was clear and done professionally. Thanks Rick!
Our Installation Crew
The on-site crew was nothing but awesome. They kept in constant communication, and were respectful and clean. They worked super hard to make sure our cast iron sewer line didn't crack and took the extra time to foam around it carefully...and it didn't crack! With a job this huge they even brought in reinforcements when needed to really get the job done in a timely manner. Top notch work guys!
The Cleanup Process
Excellent!

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

This was such an enormous and complicated project that we had other companies either not call us back, not give us definitive answers on how to fix our basement slab, or give us a super corporate-y run around. AW were willing to take on this sale of residential project and delivered...really exceeding our expectations of what could be done with our crazy floating and cracking slab in South Mpls. Thank you AW!!!
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