My wife and I want to commend your excellent employees as well as your company for a job very well done. After arriving home 2 months ago to find our home had been flooded and full of mold, we contacted Dayspring for an estimate for mold removal and repairs to send to our insurance company.
Ryan Farnes and Justin Otto came out the following day and spent 5 to 6 hours in our home taking pictures and cataloging the damage. We received a very comprehensive estimate complete with detailed breakdowns of costs to repair our home and remove the mold.
Thanks to the Dayspring estimate, the independent adjuster for the insurance company, whose estimate was considerably less than Dayspring's, returned a second time. After talking with Ryan, he changed his initial estimate to one comparable to yours.
Our insurance company has declared our home a total loss and it is to be demolished and removed. If It had been feasible for us to have the house repaired, we would have certainly hired Dayspring to do the work.
We feel your company is the most professional we have ever dealt with, and what a treat to call your office and talk with a person, not a recording! Tracey was very nice and helpful and we appreciate her assistance.
Thank you and your wonderful employees for an excellent job and for the assistance they rendered during a difficult time for us.
Donald a. of Superior, MT
Friday, April 6th