Testimonials for Dayspring Restoration

We are now coming up on the year anniversary of our extensive apartment fire.  We want to take the time to thank you for your exceptional work on this job. While fire crews worked to extinguish the upper levels of the house, your crews were literally standing there on-site, with all the necessary equipment and materials, waiting for the moment that the Fire Department gave the "OK" to enter the house.  From the moment Dayspring first stepped into the house on the day of the fire until the time the keys were handed back over, we have been nothing but impressed. Being faced with the extensive damage of our fire was very overwhelming.  It was, at times, mentally and emotionally paralyzing.  Your calm, level-headed guidance, combined with blue ribbon skills and cutting edge restoration equipment, brought us peace and clarity amidst calamity.As you know, our losses were extensive and you had to work hard to rebuild our 1920's apartments.  Compounding the significant structural damage, were the limitations of our insurance coverage due to thousands of dollars in code upgrades required.  Dayspring used ingenuity and creativity to put our apartments back together.  The final result is that our restored apartments are much better, safer, and more beautiful than they were before the fire.Mark, to you and your wonderful crew, we want to praise you for your integrity and your compassion.  We are exceptionally fortunate to have had you on our side.  The challenges that this job presented:  the severity of the damage, the endless code upgrades, and the time-line to complete the work seemed insurmountable.  Thanks to you, this beautiful job was completed without going a penny over the budget.  Dayspring handled this complex project tenderly, tactfully, and professionally.  We want to thank you all for the top notch job done on this project and we wish you all the best of luck in the future.

We are writing to tell you how much we have appreciated the work that Greg Graham did for us in the renovation of our house. His workmanship and professionalism are among the best we have ever encountered in the construction industry, and he also helped us to advocate for proper workmanship from subcontractors and even contractors who were not your subcontractors.We could not have be more pleased with the carpentry work that Greg did on our house. In regard to carpentry work, he did two things exceptionally well. 1) Greg did a great job repairing and matching the old styles that defined the character of our home. He helped us maintain the character of our home in the style of the era in which it was built. We did not want it to look like a new house, but to maintain its old character. For example, he built and rebuilt several arches that matched others in the house and they are simply beautiful. He also matched or sometimes required old woodwork such as trim. 2) Greg also did a great job with new carpentry. The house is well built and professionally finished. The paneling in the basement and the closet shelves show a great attention to detail. We are very happy in our home for this reason, and we have also had several people comment on the quality of the work. In terms of oversight, Greg did a great job providing direction to other professionals working on the house, rebuilding our built-in bookshelves for example. We would like to add, that we never had to do any cleanup after Greg was done working.The other thing that Greg did that was very important to us, is he always put the customer first. Greg is exceptionally polite. He always took the time to answer any questions or concerns that we had, and to make sure we knew the different options we had. If we had questions or concerns, he addressed them in a professional way. Greg's demeanor made a long and stressful situation less stressful for us.Greg did this not only in his own work, but in regards to the work of others as well. Even though it was not part of his job, Greg advocated for us with other contractors. In working with outside contractors, again he made what was a stressful situation less stressful and help us recognize that we could get a positive response in the end. As you know, we had some serious issues with a contractor. Greg made it a point to be at those meetings we had when we tried to fix the problems, and he provided good professional advice to us, and would not let the other contractor fool us with falsehoods when they tried to tell us why they could not do their work the way they had told us they would. Greg's help in this regard was extremely valuable to us.We would recommend Greg's work to anyone who wants quality professional carpentry done by someone who is a craftsman and who makes sure that the customer is satisfied with the job.

We are very pleased with Dayspring services! Everyone was very professional, courteous and helpful. We truly appreciated the prompt and complete service at a very busy time for Dayspring. We highly recommend Dayspring.

Dayspring was very professional and easy to work with. The team did a wonderful job in craftsmanship.

You recently did a water damage restoration for us and we wanted to email our thanks.  This was a new experience for us and we had no idea where to even start. Your employees were very helpful.  Trevor and Marcos were very quick and efficient when they came and did the emergency cleanup.  Lisa Dickson was very informative in letting us know exactly what to expect through the whole process. Trevor Ware was our project supervisor and was great about getting back to us when we would contact him with questions.   Matt Durbin did most of the construction repair work.  He did everything from the replacing sub-flooring, cutting out and replacing drywall, texturing, and repainting and probably many things we don't even realize.  We were very impressed with his knowledge and his work.  He was very considerate of our family and the fact that we were still living in the house he was repairing.  He is a huge asset to Dayspring!  All the people that we have had contact with have been extremely helpful and friendly. Thank you so much for making this stressful process a little easier.

Just a note to express our deep appreciation for the job that your company and staff did for our flooded home.  Many impressive acts were accomplished by your team, but professionalism was their common denominator.Last names are not used much by your team.  They prefer a more cordial and informal means of identification that puts the homeowner at ease, but makes kudos difficult.Ryan, the Project Manager, rallied his troops quickly and the cavalry arrived very shortly after the incident.  Damage was assessed and a game plan quickly followed.  A sense of urgency was present in both Ryan and his entire team.  Courtesy, honest concern, and ability to take on the task was evident from the first moments of their arrival.  I did not get the name of the gentleman who did the wallboard repair after two holes had to be punched in closets.  He is an artisan!  Though I never saw where the 2nd hole was, I had first hand knowledge of the 1st, and I defy anyone to find it now that his work is done.  It is a perfect job, and reflects great credit upon him.  The 2nd hole likewise is undetectable.  I am truly sorry I didn't get his name, as he truly deserves recognition.This brings us to Joe, Trevor, and Ian.  Our heroes!  This was the back bone, the nuts and bolts, the "we will make this happen" of the operation.  Their personalities, consideration, and kindness were flowing beacon in what was for us a train wreck.  We are very private people, and normally reject any strangers in our home, but these three gentlemen (I do not use the word loosely) immediately put us at ease, took control of one thousand and one issues simultaneously, and made what could have been an exercise in frustration and heartache into a smooth, well functioning, restoration job.  I cannot express our deep appreciation and thanks for these three men.  I hope that you will watch each of them and know that this is the coming future of your company.  They are naturals at what they do, and interface with the client in a way that is not learned, but is in-born.  Truly modern day "3 Musketeers" when folks are in distress.Mr Springer, you have every right to be extremely proud of your Company, and your personnel that we met.  With my occupation, I meet many people, and please rest assured your praises, and the praises of your team, will be sung long and loud.  In all of my 57 years, 36 as a homeowner, I have never been as impressed with a contract team as I was with the people that Ryan brought into our lives.  They truly touched us, and our home, in a very positive way.Many, many kudo's to you, your company, and your team.  It was an honor to meet each and everyone.Deepest respect and gratitude.

Last Saturday morning my house and family was awakened to water spraying into our family room. We had an unexpected flood to add to the unexpected drop in temperature.  Not our favorite way to celebrate the University of Montana Homecoming celebration. In the process, we called your company and needed emergency assistance. At 2:00 in the afternoon your employee arrived. Ian very professionally introduced himself and began the process of extracting water from our home.  Ian was an absolute professional hero to us.  He cleaned our home far better than we expected and kept us well informed about what the process was as he went about his day.  Ian gave up his Saturday and didn't even hint that he was "put out" or bothered by serving us through cleaning. Should we ever need restoration services again, we will call Dayspring and hope that Ian is involved in the process.  You can be proud to have him representing your company to the public.

Your crew - Nicole, Lisa, Trevor M, Trevor W, Clark, Duane, Joe M, Ian, Larisa, Meghan, and Matt were all quick, clean, and quite. Lisa was always on top of our concerns and Matt's finish work was great. Great Job Dayspring.

I want you to know how much I appreciate Alex's efforts throughout the cleaning and restoration in our office. I have asthma, so black mold poses a huge problem for me.  Alex gladly answered my questions regarding progress with the remediation and promptly returned what probably seemed like endless phone calls.Additionally, Alex made sure that I wasn't anywhere in the building during one particularly critical period and inspected my personal office to insure that I could safely return. Alex went out of his way to help me through a very difficult and scary time; words are an inadequate measure of my gratefulness to him.  Thank you.

Unfortunately, our house was hit by Murphy's law this month resulting in a pipe break within an interior wall and the resulting water damage throughout the lower level of our home.Fortunately, we called your company to save the day! We received courteous and professional assistance from the moment we made that first call until the last item was repaired and cleaned.  The team that arrived on Saturday was quick to respond and immediately began resolving the water situation - they even knew how to deal with a hysterical woman very effectively.  By providing cell phone numbers, we knew we had a direct line for assistance for the remainder of the weekend which was very reassuring. The tram that assumed responsibility for the project included Lisa Dickson and Trevor Ware.  Both were amazing to work with - responsive, professional and incredibly helpful throughout the process.Finally, Matt Durbin was the individual who was responsible for the repairs and restoration.  Matt was absolutely amazing!  We have experienced many construction projects starting with the actual building of our home and we have never worked with an individual who was as meticulous and contentious as Matt.  The work he completed was of the highest quality and the care he took to protect our home was so appreciated.  We would personally request Matt in the future if I required any additional work to be performed.Thank you to all who made our negative into a positive.  We will definitely call you if the need ever arises again.

We were very impressed with the professionalism of the employees. They were respectful of our home and the fact that we had a baby. They were as quiet as they could be and were discreet when entering and exiting the home. It was a stress free process after all and Dayspring took care of everything - no hassle at all.  Communication was consistent and the work was done so quickly.  I can't tell we had any damages to our home.  It really was a pleasure having Dayspring work with us - we feel lucky! 

Such quick response time! Thanks so much!

Your stuff was top notch. Thank you. Removed the headache for me.

Greg did a great job finishing our basement. Very pleasant to work with and professional, too. Thank you for the good work!

Thank you so very much for all of your assistance and great spirit!  You've encouraged me every step of the way and I will always remember how you've transformed a tragic event which I didn't know I could even handle, but, you guys did!  Thank you so very much and especially to Jared-Thank You.  ( This was a trauma clean up and repair.)