Testimonials for Quality 1st Basement Systems

I haven't had a water problem since we installed the system. I have recommended it to all my friends and if I were to do this again I would absolutely have the same system installed.

John lives in Franklin Lakes, New Jersey. He was getting water in his basement and we were able to solve the problem for him. After installing WaterGuard, 1 SaniDry, and a TripleSafe Sump Pump, he is very happy with his new DRY basement!

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

When Hurricane Irene hit the East Coast, Lisa E's finished basement in Middletown, NJ was flooded with over 6 inches of water. After dealing with the messy and costly cleanup process, Lisa decided to take every step necessary to prevent that from happening again. She began by calling a reputable and well-known local engineer who, after inspecting her basement, recommended an upgrade for the existing, failing sump pump and the installation of a full-perimeter drainage system inside the basement. Following the engineer's recommendation, Lisa proceeded to get quotes from four different local companies. One of the companies just didn't seem trustworthy, another was overpriced, and a third one had a very pushy salesperson, giving Lisa the impression that he cared more about making a sale than actually helping her solve her basement problems. Quality 1st Basement Systems was the fourth company to inspect and quote the job. The system design technician was very thorough in his inspection, very courteous and ready to answer all her questions. From that first contact, she knew she could trust Quality 1st to do a good job. She communicated her decision to the engineer and he was also quite pleased with her choice. The crews came on time, performed the job quickly and neatly, answering all Lisa's questions as they progressed. The basement has been bone dry ever since the job was completed, having survived some major storms, including Hurricane Sandy.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

Mrs. H. is a very savvy homeowner. She will never hire any company to work on her home without first checking their references, licenses, ratings with the Better Business Bureau, and their overall reputation. That is exactly what she did when her basement flooded and she needed a company to fix it. After researching a few waterproofing contractors, she felt that Tom Roman’s Quality 1st  Basement Systems was the company to trust when she needed to fix her home’s wet basement problems, because of their great local reputation. Quality 1st installed an interior drainage system and a sump pump system that has its own battery-operated backup pump, which has been keeping her basement dry even in times of prolonged power outages. She is very happy with the results and with the work performed. “It was done expertly, and the follow up each year is very good.” – Mrs. H said.

My family and I really are impressed with the outcome and started using the space for storage the day.  It is so clean and bright and without odor......  I'd be happy to recommend your work to anyone!

We are so happy with our crawlspace.  We have been fighting a mold and water problem and i think we finally solved it!!

I needed help with my crawl space right away, and chose Quality 1st because their salesman was fantastic. His courteous and helpful presentation is why I chose them over other companies.

wanted to submit Jesus Alvarez for a wow service award. he and his crew worked at 6 h**** dr. Flemington earlier this mo. and were excellent. real gentlemen. real professionals. 

I am very satisfied with the work completed by Quality 1st. I was very impressed with my inspector Don A. I had been thinking about moving forward with work for years before I finally decided to call Quality 1st. The office staff and installation team led by Wilver did an excellent job.

Quality 1st did a really good job at fixing all of my crawlspace issues. Before Quality 1st the crawlspace had a musty smell and was very damp. I chose to go with Quality 1st because of the price and products. My sales rep did a good job explaining all of the products and what can help me. The installation team was very fast and did a good clean up.

 Despite my concern with the time the crew would arrive  I must say once they came.  Wilver & his crew were wonderful to work with , they did a beautiful job working in a very small crawl space ,in which conditions were not the best ,cleanup was perfect & now I have a state of the art  crawl space that I wish others could see!!!! Kudos to the company for sending such well trained  technicians & please congratulate the crew on a job well done.  Thank you,  Pat K

Randy completed a thorough annual service on my home’s crawl space. He explained everything to me about the service that was performed and the pictures that were taken. Randy was courteous, professional, and practiced COVID safe procedures at all times. Randy is a quality asset to Quality 1st!