Testimonials for Adirondack Basement Systems

My Customer Care Technician Mike was very POLITE. He answered my questions and worked efficiently. He spent time explaining my system to me. He also explained what he was going to do to maintain it very well. Please contact me next year to have system maintenance. Your office staff is very courteous, caring, and has a positive attitude. With the DRY BASEMENT, we can now use it for storage!

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Excellent - What did you think of our installation crew?      Very professional and friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book- monthly ad in circular - Overall, what were the top two reasons you chose us over another company?      Reputation, previous experience, referrals - Additional comments?      The work was originally scheduled for mid-June and luckily a spot opened up earlier and I was able to get the problem fixed sooner- it was GREATLY appreciated

"Everything was fantastic! Thank you, DEFINITELY a 5/5" 

"Not only was Zach Riss and his crew professional, kind, and educational, but all around great guys. I also had a leak in my sewage and the team went out of their way to help with a temporary fix, until I could get a plumber. I am so happy and would love for everyone to know".

"I wanted to let you know how professional and knowledgeable Seth was today. I was blown away by the incredible service he provided, and he took his time without being pushy!"

I am very happy with my installation. The clean up was very Successful as well. The installation crew did a good job. The Design Specialist is a good sales man. The reason for picking Adirondack Basement Systems was the time it took to preform.

"Zach, Xander, and Jeremy all did a great job! I can sleep peacefully now. Nice work"

The installation crew is very hard working. The design specialist is very helpful. The office team is very knowledgeable. I'm very satisfied with the work of Adirondack Basement Systems.

"I'd give you guys a 5/5 very happy with the work. Basement has been dry since!"

"I very much appreciate Steephen's care and attention to my home. The various options, especially the windows and dehumidifier were very interesting. I appreciate working with such a professional, who also showed such care and attention to the details of my home."

"Very pleased with our experience with this company and with Mike"

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Efficient, knowledgeable, pleasant, accommodating, thorough - What are your thoughts on your Design Specialist and the presentation?      well done- he was willing to spend the necessary time with us - Was our office team efficient and knowledgeable?      Yes- followup call to confirm installation date was appreciated - Overall, what were the top two reasons you chose us over another company?      Recommendation from neighbor, website 

- What did you think of our service technician?      Very interested & helpful - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Fine - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very good, knowledgeable. Same person that installed the system originally - Did our service technician explain the service to you?      Yes, answered all of my questions - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Friendly, not pushy - Would you recommend our company to others?      Yes, system so far has worked very well! - Any additional comments?      Your systems seems to have solved our basement water problem thus far. Your technicians are friendly and helpful with our questions. My wife and I are very pleased with the system and feel we made the right decision going with your company