Testimonials for Adirondack Basement Systems

"I wanted to say how amazing my service appointment was recently. Stephen Emlaw was excellent. I needed a new battery and he was quick, efficient, and even helped me move some decorations. I had my systems installed when Adirondack Basement first started and I have been so happy with the company."

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very conscientious and detail oriented - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Repeat customer - Overall, what were the top two reasons you chose us over another company?      Professionalism & the system

"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"

"The crew were pleasant to deal with and the install seems solid"

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

"David was very knowledgeable about my issues and even made some suggestions that I followed up on. He's an asset to your organization."

Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls. 

- What did you think of our service technician?      He's great! - Did our service technician explain the service to you?      Yes What are your thoughts on our office team?      Nice and friendly - What have you done in the basement after our initial installation?      Had the floors stained - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied with the work performed - Was clean up satisfactory?      Mostly- I paid for materials to be hauled away- a few pipes were left in the yard on the side of the house. - What did you think of our installation crew?      polite, friendly - What are your thoughts on your Design Specialist and the presentation?      Very knowledgeable. Good presentation - Was our office team efficient and knowledgeable?      Yes

"David was excellent! No concerns"

Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.

- How satisfied are you with the installation we completed for you?      End result is a wonderfully dry basement! - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good workers- need better communication between foreman and homeowner to avoid complications - What are your thoughts on our Design Specialist and the presentation?      Very good- Needs to use the same tool as the crew supervisor though in order to avoid differences between quoted and actual work - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ad in Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      Honestly, we didn't know of anyone else - Any additional comments?      We have referred your company to 2 of our neighbors who have trouble with their basements. They have seen what you did for us and are thinking of their own projects. Feel free to send info packets and use our names

"5/5 great job by all of the workers fantastic staff"

I haven't had the installation done yet (scheduled for the end of the month) but, I wanted to drop a note to let you know about our experience so far!!! Tim introduced me to the Adirondack Basement Systems team. He was professional, thorough and patient with all of our questions and concerns. I enjoyed working with him. He made the experience an easier, more manageable one!!! Thank YOUMichelle D.

I had done work with your company previously and knew what to expect.  You did exactly what you said you were going to and again I am happy with the product and results!