Testimonials for Adirondack Basement Systems

"Very pleased with our experience with this company and with Mike"

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Efficient, knowledgeable, pleasant, accommodating, thorough - What are your thoughts on your Design Specialist and the presentation?      well done- he was willing to spend the necessary time with us - Was our office team efficient and knowledgeable?      Yes- followup call to confirm installation date was appreciated - Overall, what were the top two reasons you chose us over another company?      Recommendation from neighbor, website 

- What did you think of our service technician?      Very interested & helpful - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Fine - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very good, knowledgeable. Same person that installed the system originally - Did our service technician explain the service to you?      Yes, answered all of my questions - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Friendly, not pushy - Would you recommend our company to others?      Yes, system so far has worked very well! - Any additional comments?      Your systems seems to have solved our basement water problem thus far. Your technicians are friendly and helpful with our questions. My wife and I are very pleased with the system and feel we made the right decision going with your company

"Evan is fantastic"

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good guys- polite, good communication. Sean was excellent as foreman! - What are your thoughts on your Design Specialist and the presentation?      Knowledgeable - Was office team efficient and knowledgeable?      Yes- appreciated reminder call from Joy - How did you hear about us?      Yellow Pages - Overall, what were the top two reasons you chose us over another company?      Warranty, wanted a dry basement

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Excellant - What did you think of our installation crew?      Very efficient and very helpful - What are your thoughts on the Design Specialist and the presentation?      He was very knowledgeable and accommodating - Was our office team efficient and knowledgeable?      Excellent, especially Joy who made a copy of instructions we lost for the hydrometer and mailed them to us - How did you hear about us? Have you seen our name anywhere else?      Yellow pages of phone book - Overall, what were the top two reasons you chose us over another company?      No one else offered this type of service. The company personnel were pleasant and accommodating  

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great- worked hard! - What are your thoughts on your Design Specialist and the presentation?      Great to work with - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Phone book - Overall, what were the top reasons you chose us over another company?      Warranty  

- How satisfied are you with the installation we completed for you?      Ok, however there were some sizing issues - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very good courteous and anxious to please - What are your thoughts on our Design Specialist and the presentation?      Informative - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      We had frost the night before the install so I am a little concerned about the cement holding, however I assume you will handle accordingly if there are any issues

"I was to shoutout Brandon's crew for installing the PowerBraces back in June! I am just calling to make an annual service appointment for my waterproofing products, but wanted to compliment the crew (s) as well."

"Dan gave us peace of mind with his very genuine assurance that our basement is not in need of repair. Dan is an asset to your company, an all around great person! Thank you for sending a professional to check out our concerns."

"Joe was a pro. I do intend to proceed with a portion of the proposal. Thank You Joe & Co."

"I am very pleased with everything - response to my call and getting the job done in record time is remarkable. Everyone I met was very polite and informative. The basement was cleaner when the men left than when they came, which I certainly appreciate. I would definitely give you all a 5/5."

"Brandon's crew was excellent and I was very impressed by them!"

"Dan was fantastic. Very appreciative of his candor and professionalism."