Testimonials for Franks Basement Systems

Dear Mangement of Frank's Basements, After a recent experience with your company, I feel compelled to write about my perceptions of your business. I was truly not looking forward to the experience of having our crawl space "enveloped." What a disruption to my life and routine were my exact thoughts! How wrong can one person be? Your work crew arrived at my home exactly as promised. The forman Leo introduced himself and briefly outlined the planned activity for the day and the week...stating it would most likely take about 9 days to complete. From the first to the last day, every man who worked at the house was incredibly quiet, polite, and thoughtful. On day one when they crawled into our crawlspace, a most unpleasant place, I thought "here comes the grumbling." Never a word was heard...never! No loud voices, nio swearing, no vulgarity...nothing but polite conversation in a quiet voice. At each day's end, the clean up was so thorough you would not have even known workmen were there. I actually began to look forward to having them come in, that's how pleasant they were. They treated me and my husband, as well as our home with the utmost respect and regard. Thank you for this pleasant experience. It is not often a company maintains a workforce such as this. Leo and his crew were exceptional, what a joy to have thme do the work.  

Hi! We wanted to say thank you again to Javi and his crew for doing such a great job and exceeding our expectations!  

I found you in the phone book and hired you because of your professionalism and work being done on time.  I'm very pleased with what you guys have done and again, I appreciate your business. Thank you.

I found you on the web. I chose you because you have a unique product and financing options. The job was planned for two days but it was finished in one. Excellent communication.

You provided crawl space encapsulation for me. I researched you on the internet and you have a very good reputation. You may use me as a reference.

I had you encapsulate 2 crawl spaces. Jeremy and his crew explained everything and did a great job. Overall, I hired you because of Rick's know-how and your excellent literature which explained a lot.

Frank. I just spent over 150k remodeling my new home on Grand Island. I can honestly say the most satisfying dollar for dollar money spent on this entire project was on my crawlspace restoration your crew did today. No damp smell anymore as well as gaining more storage than we could ever need. It feels like I added an addition on my house. I can't thank you enough.

Just want to say we are very happy with Frank,s Basement Systems. Right from day 1 when we called, from Frank Nati, to the men that did the work in our basement. Mick, Rolando, Josh, Chuck, Ian, and Dave. Thank You everybody very Much. Very Professional.

 I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to estimate remediation of my crawl spaces.  He was professional, nice, knowledgeable and straight forward.  He gave us the estimate and we signed with him immediately. However the story gets better, a week later we received an offer on our house.  The inspection of course was not good because of the crawl spaces.  The buyer wanted to talk with Mike.  It was a Saturday I said I would try to call him, and told the buyer I would have Mike call him.  Mike called be back, then called the buyer.  A day later the buyer bought our house.  Mike thank you again!!! Mike did this on his day off.  The work has not been done yet but i am looking forward to meeting more of your excellent people. I would recommend Frank's Basements to anyone.

I first like to say thank you for taking on my difficult footer and sill plate project. I had four other contractors look at the job and they were all apprehensive on even attempting the work. I was in a real bad situation with my house and Frank's Basement Systems stepped up to the plate. Even in the beginning your very professional estimator Michael C. put my mind at ease. Everyone on board with my project was very pleasant, repectful and knowledgeable. Bottom line, all your employees kicked some severe ass and went the extra mile. They took time out to answer my many questions. They informed me what they were planning on doing next throughout the project. You advertise that you will exceed my expectations and your company knocked it out of the park! I couldn't have asked for a better contractor from start to finish. Thank you all at Frank's Basement Systems.

Very good installing everything and very pleased with work!

Ryan was absolutely spectacular in helping me diagnose exactly what to do about the water coming in when the heavy rain started yesterday. It has been an issue that no one has been able to really figure out. He immediately climbed under the deck in cold, pouring rain with literally no protective clothes on to check if we were right about the source of the water. He explained everything thoroughly and was so reassuring. He is a rockstar. All three were very competent, professional and hard workers. I am so happy.

Leo and his crew arrived on schedule, they were professional and courteous.  Leo explained to me in detail what they would doing and he answered any questions that I had.  They left everything clean and neat at the end of each work day.  Leo spoke with me at the end of the project making sure that I was satisfied.  In all I would say that they went above and beyond my expectations.  

Dan came to my home and investigated the problem. He was careful, thorough, and appropriately cautious - explaining that he wanted to consult the plumbing team before finalizing his diagnosis of the problem. Dan is courteous, professional, and competent.

We had our basement waterproofed with drain tile, a new sump pump and a few beams put in by Frank’s. We started our project with the help of Charles Collins (wonderful) and within a couple of weeks a crew was out to start the project. Thank you to Gilbert Narvaez, Edward Fernandez, Shamir Torres and Miguel Marti for all of your hard work. We are very happy with our basement and we are so glad water will no longer be an issue for us in our basement. We would recommend Frank’s!