Testimonials for Franks Basement Systems

I'm writing this letter to tell you how happy and impressed I am with your employees who worked on my basement solution on November 29th. From my first contact, I was pleased and surprised. I had three other companies estimate the work and cost needed at my house. Rick P. was the only one of four who listened to my problem and actually HEARD what I was describing. Rick came and looked at my basement and offered a stepwise solution - SaniDry Dehumidifier and repair of two cracked walls. He said, "Do this and go through another winter and see if this takes care of the problem." Every other company gave me the "one size fits all" solution - repair cracks, new drain tile, and sump pump installation. When Craig arrived that morning to do the job, he was easy to work with, and I can tell he really "knows his stuff." Every little while, he called me down to the basement so I could see each step of what he was doing to repair the cracked walls. I was so appreciative of the explainations, and I learned a lot that day. Later, Chuck and his crew arrived to install the SaniDry dehumidifier. Chuck also involved me in the decision as to where to put the vents in my kitchen. Instead of finding the easiest installation point, Chuck put all the vents where I wantedf them, and it was a very tight space for him to be working in. I know the vents are in the best place for my needs and appreciate, agian, being listened to and HEARD. The solution Rick came up with appears to be the fix that my house needed to eliminate the excessive humidity present. I am not seeing the condensation buildup on my windows the way I used to during the cold winter months. I have already sung your praises to others that need basement work done, and I will continue to recommend your firm. I hope that you will share this letter with the men who did such a terrific job at my house. They are professionals and know their craft! Thank you so very much. I wish all of you a Blessed and Merry Christmas and a Happy and Prosperous New Year!

Just a quick note…   I am so impressed with the team of wonderful guys that put in my sump pump yesterday 1/16/17,  they did an outstanding job, very respectful, knowledgeable and CLEAN!!!  And a big huge thanks to Mike C,  for all his help and advice… all of you are wonderful, thank you for that. :)

Craig did a great job! Very happy with him & his work.

"extremely happy with Crew, especially Leo, said did a great job!"

Good afternoon,  I recently had some sump pump work done at my house on May 12, 2017, and I just want to say how wonderful your crew was…  they were professional, got the work done and complete… even my neighbors could not believe how quiet and clean they were… my yard looks great and everything is working beautifully!!!  Its my second time having work completed by Frank’s and honestly very impressed both times…   I am very interested in a once a year check up/maintenance check up .. if your company does this!!!  Again thank you soooooo much, your crew is awesome  J

I just wanted to let you know that I had work done by your company. Sept. 20 and 21 sump pump and new crock put in. The 2 gentlemen that work for you did a great job. Their names were Brian and Shawn. They did a super job and I wanted to let you know that I will be telling family and friends about your wonderful company. God bless and Thank you Frank.

Thank you so much for sending Eli S out today! He did a beautiful job! What a difference!

They took the time and  answered my questions.  They finished on Wed. Nov 22.  When I got home and went in the basement, it was like nobody ever worked down there.  It was neat and clean, I didn't have to do anything but move things back in place.  Will recommend Frank's to anyone that had the problem I did. 

Shawn was here on 9/25/17 and installed a new Pump. It is working great. He of course, did a wonderful job & he was great

The crew did a great job and were very professional!

Very happy with work completed. Crew went above & beyond!

I felt your company treated me with professionalism, explained everything in detail and your crew was excellent. Please put me down for future work.

You did Drain Tile work for me. Your drainage guy explained everything in detail. I heard of you through a friend. My previous experience with you was good. 

Frank's did a basement waterproofing project for me. I heard of you through a relative. I hired you because of your company reputation, and the positive information from relatives. I would hire Frank's again.

We saw your trucks in the area and found you in the phone book. The top reasons we hired you were honesty, professionalism and you didn't try to rush us into buying your product. I would hire Frank's again.