Testimonials for John's Waterproofing

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their workday to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

Paul & I would like to thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another.  We have “never” experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!!  Kudos to you and your crew for giving us, such, a great experience. We would recommend you “highly”

Just a note to say that our installers did a great job on installing my sump pump on the 26th of August. They worked hard for 12 hours and when done, cleaned up everything well! 

Chris was here and got everything handled beautifully. Thank you so much. Completely painless experience!   Thanks again. John’s is now my go-to electrician! Jeff

Johns Waterproofing did a fantastic job of cleaning up my crawl space, from the presentation to the final touches. Everyone at Johns Waterproofing wants to see your issues resolved, and when they’re done, they want you to be happy with what they did. They are willing to guarantee their work, and when you accept all of their recommendations, your project may qualify for a transferable warrantee as well. We have a spring under our guest room, and our original builder didn’t adequately provide for that. The work he did was deteriorating at a rapid rate, until one day we were forced to confront the issue again. Not only did they remove all of our original builders “make-shift work around” debris, but they actually, permanently fixed the issue to a point where they were willing to warrantee the project “forever”, allowing us to transfer their warrantee to any new owner, should we ever decide to sell our house. I accepted all of their recommendations, and not only did they resolve all of my crawl space issues, my electric and gas bills have been significantly reduced as a result of the things they did in my new, clean space.   We couldn’t be happier with Johns Waterproofing, and their crews. Each and every member of Johns Waterproofing we came in contact with was very hard working, personable, and professional. We had two crews working in our crawl space and every single person was concerned about how they protected our house above the crawl space as well. They put plastic sheeting up on all the walls and floors, and cleaned up every day before they left. I can’t say enough good things about the work force at Johns Waterproofing. I was impressed with everyone. Would I recommend them to my friends and family? You bet I would, and that recommendation would come with my highest rating as well. I hope this helps you decide to choose Johns Waterproofing for your basement or crawl space issues. I really believe, you’ll be as happy as I was with my project.  They did a great job for me, and from what I read in previous reviews, my results weren’t an accident. These guys know what they’re doing.  Jim

Thank you so much for your kind and professional service today Becca. We are in the process of purchasing this home. The crawl space inspection showed some cracks in the foundation, insulation hanging down, AC lines in crawl space on the ground, and moisture but not standing water. The crawl space does have an old vapor barrier. When the inspector did the first inspection we could not get into the crawl space but because of the help from John's he went back on Friday and was able to. Now we just have to wait for the final report to finish up so we can properly waterproof. 

Everyone in the office was so nice and the company is very trustworthy. 

There had been a lot of rain and we were getting a smell coming from our crawlspace. So, we called John's and AJ De La Rosa came out to assess. He was great! Very informative and he went the extra mile to make sure I was completely satisfied.

There had been a lot of rain and we were getting a smell coming from our crawlspace. So, we called John's and AJ De La Rosa came out to assess. He was great! Very informative and he went the extra mile to make sure I was completely satisfied.

Remediation of water issues in crawlspace to satisfy inspection of home for sale. This was done for my wife's house which she tried to sell when we got married. After renting she was prepared to put the house on the market when a referral from a friend resulted in an offer. The inspection revealed some water issues in the crawlspace, not unusual in this part of the state. I went down to look and verify the issue. The inspection service recommended John's service which made me somewhat skeptical but the Angie's list reviews were positive. When their agent came to inspect and discuss remediation I was more impressed. They were able to schedule the work in a time frame favorable to closing. They arrived on time and did an excellent job of keeping the house clean and cleaning up afterwards. I went down into the crawlspace and saw that new plastic had been put down but wasn't going to peel up the plastic to verify the trenching and placement of drain pipe (sock covered flexible drain pipe).  I saw the wiring for the sump pumps and the alarms but again did not peel away the black plastic to verify installation. It is difficult to rate this work in comparison to above grade work where a better inspection is possible. It appears they did what they said they would and the situation is improved. I am not one to inflated ratings. This is difficult work and "adequate" is really fair praise. I would consider them for our current home some time in the future.

From the very start this has been one of the best experiences I have had with any company. The service was fantastic! Carol Ann was great to work with. The crew went way beyond the normal. They kept the work site very clean. The foreman came up with a couple of great ideas and the end product they produced was better than I hoped for. Thanks to all!

I am very impressed with Jake. His inspection was thorough and proposal complete.

The guys did such a great job, good work, they conducted themselves professionally and I would recommend them to anyone. They deserve some sort of award! Francisco's crew was great!

Sammy was a very good salesman and an asset to your company. We look forward to working with him.

Marcus was very helpful in explaining the systems that Johns Watweproofing would use to address our leaky basement issues. He also identified whether and when additional contractors might be needed to address other issues, e.g. Wood repair, electrical outlet installment.