Testimonials for All-Dry of the Carolinas

Very professional and knowledgeable about the products. Extremely helpful but not pushy. The installer was very courteous and explained the use and care of the system. He completed the job in a timely manner and left everything clean when he left.

The representative was very knowledgeable; excellent presentation and personality. We picked All-Dry because my neighbor recommended All-Dry; sales representative sealed the deal...felt we could trust your company. Your crew was very professional and did excellent work.

We chose All-Dry because of the fact that you were a dealer for Basement Systems, your BBB rating and the price. At this point in time, I am very pleased with my decision to invest in a crawlspace system with your people. The humidity decrease has been very good. My dehumidifier now just loafs and yet maintains 46%-52% day and night.

The rep. (Paul) was great! He explained my problems, took pictures so I could see it was bad. He answered all my questions. He could not have been better! I chose All-Dry because of a recommendation from a previous customer and the presentation by Paul. They were very courteous and friendly. They did a great job on cleanup. All of my interactions with your company have been positive. I feel really confident in your work and again, I appreciate the way I was treated by all your employees I came in contact with. I don't know of anyone at this time, but if I find anyone in the future, I will sureely let you know.

We are very satisfied so far. The installation crew was on time, hard working and neat. The office staff is well informed and helpful. The salesman was clear and no pressure tactics. We chose All-Dry because of good references from other customers and good reputation. The odor has been reduced greatly, but there is still some that we hope will continue to subside.

The installation crew was efficient, hard-working, and extremely courteous. The salesman was friendly, knowledgeable, and professional. In all respects, doing business with your company is/was enjoyable, and the product seems to be doing what it was presented to likely deliver-Thank you!

We would like to express our appreciation for the three workers. They were so nice and polite. They stayed on the job and we were well pleased with the way they worked. They were also friendly and polite with the neighbors. They did not pull the truck on the grass so they wouldn't mess up the yard. Thank you, Mr. and Mrs. Franklin S.

The office staff was always super helpful when they called or I called them. The representative was excellent-friendly, honest, and helpful. All-Dry solved our crawlspace problems and made it look brand new! I love the 25-year warranty too!

So far, it is just perfect! The installation crew knew their job and it was clean. They were courteous and respectful. The ladies in the office were very courteous, understanding and helpful. The salesman was honest, open, knew his material, and was competent. The clean-up was very satisfactory -- I wanted some samples but the job was cleaned up, with no samples left. I heard of All-Dry from a friend,  but I also called the BBB -- they gave you an excellent name. I chose All-Dry of the Carolinas because the competence presented by the salesman and from my friend and the BBB of Asheville. I plan to pass on some of the material I have to a lady in Montreat, NC. Feel free to send references to my house or have them call me to see or hear my testimony.

The office staff was very willing to answer any questions or concerns. Paul Heinlein took all the time he needed to explain what they would do and how. He was not in a rush and was very thorough. Exceptional representative! We chose All-Dry because of the guarantee and the warranties. They were never late on all (3) days! The crew was always polite, and most always smiling. They left nothing for us to clean up. I would recommend this system to anyone! So worth the money and definitely a lot healthier than what we had before. So a big THANK YOU!

We did not interview anyone other than All-Dry. We went strictly by recommendations. No time was mentioned for the crew to arrive, but they arrived at 10:20 am and worked diligently throughout the day. So far, so good. I did call the office during installation and highly praised the workers and their dedication to service.

The rep was very enthusiastic and knowledgeable. Very good information, with photos! The crew was very thoughtful and receptive. It was unbelievable what past contractors had left. 14 contractor bags of scraps were removed. Great job and very thorough.

We are extremely satisfied. The installation crew was awesome and knowledgeable. The office staff was wonderful. We chose All-Dry because you are priced competitively and didn't try to oversell your services. Jose, Samuel, and Ignacio were incredibly great. Give the gentlemen a raise. They are great assets to your company!!!!

I had an issue with my crawlspace door. They took every effort to fix it. I'm pleased. They got lost and that's understandable. After all, arrived in a timely manner. The crew was very polite and hard workers. I'm very pleased with the job, well done! The very next week it rained hard all day and my floor didn't get wet. Thank you!

So far, so good! We are impressed with your customer service. Excellent! The installation crew was very polite; explained everything; a number 1 crew! The office staff was good; responsive, good listeners, and caring. Darrell, the salesman, was outstanding caring and friendly. I called in a panic and was treated so kindly, with genuine concern and caring. You will receive a high recommendation. The treatment I received over the phone, plus Darrell's "presentation" sold us. All of your employees exhibit friendly, down-to-earth, knowledgeable ways. A pleasure in today's world. The job went like clockwork on schedule and trouble free. Francisco is a lovely young man as is his crew. Very impressive and helpful. We are relieved to have our crawlspace "clean and healthy". Thank you All-Dry to all of you who appear to really believe in and enjoy your work!