Testimonials for Fortress Foundation Solutions

foundation and crawlspace project. The scope was significant, including sump pump installation, poly foam for structural support, smart jack beams, and more.There were some issues with the work initially, and I want to emphasize this: the way Fortress responded and made it right was truly above and beyond. Things happen, and that is exactly why warranties exist. What sets a great company apart is how they handle those moments. Fortress stood by their work, took ownership, and resolved everything without adding stress or friction.Donny came out first to review and inspect our concerns, and he could not have been kinder or more thoughtful. He took the time to truly listen and advocate for us. In contrast to many past experiences where I have had to push to be heard, this felt entirely different. The team was transparent, willing to acknowledge mistakes when appropriate, and took the time to explain things clearly when expectations needed to be adjusted. That level of honesty and communication is rare and deeply appreciated.For the more complex poly work, they sent Tim all the way from Lynchburg. The care he brought to the project was genuinely unmatched. He was patient and gentle with my mom, and consistently kept me informed with calls, photos, and videos so I could stay involved every step of the way.Tmerik, Demi, and Ben from the admin offices also have been wonderful to work with. Their responsiveness, compassion, and attention to detail made a stressful situation feel much more manageable.We are still in the midst of remediation work, but the quality and care so far have been impressive. Fortress is one of the few companies I have worked with recently that truly demonstrates both craftsmanship and integrity. I would not hesitate to recommend them to friends and family.

Nick and his whole crew demonstrated a very high level of professionalism while conducting my crawlspace encapsulation project. Nick, being the crew foreman, was an excellent communicator keeping me updated and ensuring that I understood the processes. The whole crew was very helpful in taking extra steps to clean up, and they even pointed it out other items of concern related to future projects. Their input was greatly appreciated. Hats off to Nick and his team. Great job fellas!Also, the electricians, Larry and Dekota, were great to work with. They demonstrated the same professionalism and strong communication skills as Nick and his crew. Larry did his best to work with my schedule, and he also pointed out some other electrical issues that were beyond the scope of his particular job. Thanks Larry and Dekota!

Excellent company, I highly recommend. I needed help with moisture. An appointment was arranged with Skylar who came over, looked things over and gave me options. I could not be happier with the results. Thank you FFS!

Gus, Luis, Jorge and Danny encapsulated my crawl space today and did a fantastic job. They are professional hard working and very personable. So happy I decided to do this and found them. Highest recommendation

Thank you Kevin and fortress foundations

Scott, Dan, and Jordan did a great jon encapsulating my crawlspace! Scott was also excellent and communication with me and taking the time to provide excellent customer service.

Nathan and Nick did an Awesome job! Will recommend to anyone who needs crawl space work done.

Big thanks to Dakota, Kevin, and Eddie for giving my crawlspace a second life. They were able to replace my floor liner and door, add a dehumidifier, and preserve the existing wall insulation. This saved me about $8k when compared to redoing all the encapsulation. Their work was clean, efficient, and had a solid attention to detail.

Fortress Foundation Solutions lifted our cement pool decking and repaired several cracks. Ethan(foreman) and Sammy did a great job! They always let me know ahead of time their arrival, made sure that we were satisfied with the work, and cleaned up well after each days work. Highly recommend!

My first contact was Caleb Stone. He was very professional, very knowledgeable and explained very good his recommendations. Answered all my questions explained what the crew would doThe crew was Dakota, Anthony, Janel. All 3 very courtesy and extremely good work ethic. That trait is hard to find in today’s society. When finished they showed me everything they did. Would highly recommend to anyone needing foundation solution

Fortress did a wonderful job encapsulating our crawlspace! Caleb, Warren and the team were all very pleasant to deal with and professional. They completed our project in one day. Warren even took the time to speak to us over the phone to go over the equipment when we got home from work so we didn’t have to miss anytime away from work. They did a wonderful job with our unique crawlspace that has a lot of rock under it and still made it look great! We highly recommend them if you need a basement encapsulation.

Travis and Jack did an amazing job insulating our crawlspace. They were friendly, professional, and did a beautiful job in a short amount of time. Our addition rooms over the crawlspace that used to feel ice cold are comfortable now, and I’m excited to enjoy the warmth and see lower power bills. Thanks so much!!

Mauricio and his crew came and just finished my crawl space encapsulation. I wish I had taken before pictures so you can see the difference. Mauricio and his team went above and beyond to finish this job. I had freezing pipes due to the harsh winter in Virginia and this should now take care of it for the next winter. A+ on this project completion. Thank you!!

.....The crew overcame several obstacles to complete this project! They were sweet and worked hard to keep me informed. I would refer Fortress to anyone!

I had mold in my basement and living level. The drytime team came in time , were very professional and helped clean up the mold by setting up an enclosure. Very happy with them and will highly recommend them