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Testimonials for Fortress Foundation Solutions

We have had the BEST experience with Fortress! It all started with Danny who came out quickly to help evaluate what we would need as we had 4 feet of water in our finished basement. We knew we never wanted to experience that again. He made the process so easy and put our mind at ease. We talked to many others, but we were sure Fortress was the best choice.When it came time for the work, Nathan, Dakota W., Antoney and Kevin were amazing! They further confirmed for us that we made the right choice. They called the morning of the project to let me know they were on their way. This was a pretty big project, so of course I was a little nervous. I had also had a friend who had a similar thing done with a different company, and the job they did and all around experience was terrible, so naturally I was extra nervous. From the moment they arrived, and we started discussing the project and how they were going to begin and confirming what they were going to do, my worries were diminished.They were extremely courteous, respectful and efficient. They left the space clean and aside from the system they installed you would never have known they were there. The explained everything along the way, and did all they could to be sure we knew exactly how everything works. They made the entire experience a positive one! My husband and I could not be more pleased and could not recommend them enough! We have some crawlspaces that will most likely also need tending to in the next couple of years, and I can only hope that they will be the ones to come and complete that project as well. Even though water in your basement is something we never wish on anyone, we are so glad to have been able to work with Fortress and their amazing team and would for sure use them again!
Elaine W. of Rockbridge, VA
Monday, November 24th
Jon and the folks at Fortress were so helpful. They answered ALL my questions and treated me with respect.
Jay C. of Sugar Creek, WV
Tuesday, November 11th
Madison did a great job of telling what her company does. I will keep her in mind. Somethings they can help with include basement waterproofing, crawl space repair, foundation repair, humidity and mold control.
Doris M. of Sugar Grove, WV
Tuesday, November 11th
Cody did the annual maintenance for the encapsulation, jacks and dehumidifier under my house. He was so helpful and informative. He answered all my questions and explained the procedure. I was very pleased with the appointment.
Hazel L. of Cabins, WV
Monday, October 20th
I've used this company for 3 different projects and each time I am impressed with the crew, workmanship, products and timelyness. I highly recommend fortress foundations
Christine F. of Big Island, VA
Friday, May 24th
Derrick was both kind and professional for his work. It was a small follow-up job but still right on time and addressed the sealant issue. Left jobsite clean and with a smile..very nice man.
Lewis W. of Big Island, VA
Thursday, March 6th
I was getting water in my basement during heavy rain and the sump pump was not effectively pumping the water out. Matt came out and gave me an estimate on what needed to be done and categorized things by necessary and nice to haves. He spent a lot of time with me going through all the options and helped remove shelving that was in the way of the job. Then Mike, David, and Austin installed a new sump pump and a waterguard drainage system in my basement today. They walked me through everything before and after the job and answered all my questions. They were very professional and left the space clean. I would definitely recommend this crew!
Jennifer M. of Mount Storm, WV
Friday, November 7th
Adam was extremely helpful and was always willing to go the extra mile.
Mike L. of Kitzmiller, MD
Wednesday, October 8th
I was getting water in my basement during heavy rain and the sump pump was not effectively pumping the water out. Matt came out and gave me an estimate on what needed to be done and categorized things by necessary and nice to haves. He spent a lot of time with me going through all the options and helped remove shelving that was in the way of the job. Then Mike, David, and Austin installed a new sump pump and a waterguard drainage system in my basement today. They walked me through everything before and after the job and answered all my questions. They were very professional and left the space clean. I would definitely recommend this crew!
Jenny M. of Kitzmiller, MD
Wednesday, October 8th
Scott, Dan, Anthony and Shaad did a tremendous job. They were both effective and extremely professional. Did the work, exactly per proposal, right on time and very courteous. I might not need to work with them again because the nature of their work is such they shouldn’t have to come back but I’d be glad to recommend them. Great work and here’s to dryer times!
Peter K. of Augusta Springs, VA
Tuesday, February 11th
Fortress was a good experience from our first meeting with Caleb, when he walked us through everything that needed to be done all the way through the finished job. Pete, communicated very well on what they were gonna do, and how they were going to do it and why they were doing it. Steve and Tim were very professional, clean, fast and friendly. Very happy to deal with a local company. We received several quotes and though this was not the least expensive, it was much better than the national franchise competitor. I definitely feel they are trustworthy and they will give you peace of mind that the work is done right.
Nick A. of Buena Vista, VA
Friday, December 12th
Caleb was incredibly thorough, knowledgeable and honest.
Kristen F. of Brownsburg, VA
Tuesday, November 11th
Adam was extremely knowledgable and his customer service was on point. Would 100% recommend
Josh R. of Maysville, WV
Friday, November 7th
I had contacted a local company (in Danville) to do the work but they never returned my call. Found FFS by google search and liked what I saw on their website.
Gary R. of Danville, VA
Thursday, March 7th
Everything went smoothly with the installation. The crew cleaned up behind themselves well. Guys were personable people and overall great guys - Super professional. 11 out of 10!
John H. of Danville, VA
Friday, March 29th
Total testimonials : 462
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