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Testimonials for Fortress Foundation Solutions

Excellent service. It was time for the dehumidifier that they installed to be checked and the techinican Clint came right at the scheduled time and gave me a heads up 15 minutes before he got here. He was very professional and not only fixed a leak caused by a hose the cats knocked loose but went the extra mile and brought in a shop vac and vaccumed up the water. Highly recommended.
Rick L. of Boones Mill, VA
Monday, April 6th
We had a great experience with Fortress Foundation from start to finish. They came out to address issues we were having with our crawl space and a sinking floor, and the entire process was handled with professionalism and care.Caleb Stone was the first gentleman we worked with, and he was absolutely wonderful. He took his time thoroughly inspecting the crawl space, then sat down with us to explain everything in detail. He walked us through all of our options, answered every question we had, and helped create a plan that fit within our financial budget. He never rushed us and made sure we were comfortable with our decision. He even scheduled the work before leaving and checked in after everything was completed, which we really appreciated.Our project foreman, Scott Farmer, provided outstanding customer service. I truly can’t say enough good things about him. He took the time to answer all of my questions, clearly took pride in his work, and made me feel confident in the job being done. He also spoke very highly of Fortress, saying it was an honest company and that he genuinely loved working for them—which really says a lot. I always want to support companies that have happy employees!Scott’s crew—Dan, Jamill, and Jordan—were also fantastic. They were all friendly, professional, and worked extremely well together as a team. Every interaction I had with them was positive. They were even great with our dogs, who frequently tried to visit them for pets!Overall, we couldn’t be happier with our experience. Fortress Foundation did excellent work, communicated clearly every step of the way, and treated us and our home with respect. I would highly recommend them to anyone needing crawl space or foundation work.
Laura M. of Fieldale, VA
Friday, February 27th
WOW WOW WOW … The team at Fortress Foundation Solutions was outstanding, starting with the office team (Hollie and Demi), to the System Designer (Sumner), all the way to the installation team (Warren, Logan, Devin, and Gavin), they all provide a superior customer service like no other company I’ve dealt with. Not only do they stay in constant communication with you, every step of the way, but they give you full disclosure of the entire crawl space encapsulation process, and answer any questions you may have. I can’t praise their services enough, they are truly a 5-Star company.
Kathy H. of Rocky Mount, VA
Tuesday, January 27th
Dakota W, Jamal,and Nathan Owen was the guys that worked on our crawlspace and did an amazing job. Thank you guys 😊 very happy customers
Jessica T. of Ridgeway, VA
Wednesday, April 8th
Kevin always does a great job making sure my crawlspace remains clean and that my sump pumps are strong! Thank you for all you do
David E. of Montvale, VA
Friday, March 6th
Today was the day!! Nathan and Dakota came this morning to install a new support beam, 4 jacks and a sister joist. They were even able to jack my house/floor back to its original position closing all gaps and stopping all squeaky floors. Both great guys and HARD workers. I’ll never use another company for anything basementy!I haven’t even decided yet if I’m going to go with Fortress foundation but I can tell u one thing. If this world had more ppl like Caleb Stone we would be much better off. Caleb showed up early, more than ready for any questions or concerns we threw at him. Not only was he absolutely 100% professional, but he was very personable and easy to relate to and talk with. When he showed up here, he had all the latest gizmos and gadgets to surpass any expectation that we had. To say he was thorough is an understatement. When I told him I wanted to go under the house to inspect the foundation with him not only was he completely on board to answer all my questions and what if’s but he had an extra hazmat suit for me and gloves to make sure I was completely comfortable and well protected. After doing the inspection of my home, he spent 30 to 45 minutes, just educating us on our possible options and outcomes, with the understanding that we might not even go with his company. But not once did I feel rushed or on a time crunch. I can’t say enough about how well this company has prepared their employees with training, retraining, and education. Being a veteran on a set income, he went over payment options with me and even got me preapproved in under five minutes. To say the least I was impressed and more then happy to give away my 8k. They also do military discounts. This company was built by one man, local here and has grown 3 states wide. I truly look fwd to doing business with them. Thank you for being so professional and prepared. Much appreciated,Your Local Veteran
Sydney J. of Moneta, VA
Friday, March 27th
We needed to get our crawl space repaired in our forever home.Scott Greear did a thorough inspection, took the time and gave us the right solution for reducing moisture levels in our crawl space.His knowledge about home construction was very helpful to me.I appreciate his attention to detail and excellent communication with me, being timely in answering my many questions.Scott Farmer, Dan, and Clinton we're busy, busy, busy, and transformed our damp crawl space into a clean, encapsulated, dry space.Scott was also knowledgeable and answered many questions for me about the encapsulation process.Had great communication with these guys and it was a pleasure to have them working at my house.I had four companies give me estimates. Fortress was the company that I felt I could trust and they did not disappoint me.I highly recommend them, they will take care of you.BTW, That's my temporary extension cord running across the floor in the pictures. It's not part of the encapsulation.
Taylor P. of Onego, WV
Friday, November 7th
I was so impressed with Fortress Foundation Solutions and their knowledge of our crawl space and professionalism. Caleb did our initial assessment and was extremely respectful of our home, our situation and helped us come up with a solution that would protect our crawl space at a price we could afford. The foreman Scott and his crew, Dan, Jordan and Matthew worked diligently and efficiently for the two days they were here. They were respectful of our home and so kind to my kids who were asking them a million questions as they worked. Scott kept me up to date on the project and made sure that I understood the work they were doing and how it would affect the home. I was very impressed with all of the work done start to finish.
Ashley F. of Callands, VA
Tuesday, January 20th
Mike and his crew(david,austin,alex,brett) did an amazing job with a crawlspace encapsulation that had been having a major water issue. they even finished a day earlier then expected!
Matthew S. of Head Waters, WV
Thursday, November 6th
Kevin came today and adjusted my smart jacks. No more squeaky floors. He did a very good job.
Nettie K. of Dry Fork, VA
Friday, March 13th
We are very happy and satisfied with the work we had completed by FortressFoundation Solutions. Jerry Glinski is very knowledgeable, answered all our questionsand no pressure sales for the work.He told us when his crew could start and when they would be finished. Hiscrew was very nice and friendly and great workmanship. They informed us whatthey did on a daily bases.We would not hesitate to recommend this company.
Jim B. of Goode, VA
Friday, March 15th
WOW WOW WOW … The team at Fortress Foundation Solutions was outstanding, starting with the office team (Hollie and Demi), to the System Designer (Sumner), all the way to the installation team (Warren, Logan, Devin, and Gavin), they all provide a superior customer service like no other company I’ve dealt with. Not only do they stay in constant communication with you, every step of the way, but they give you full disclosure of the entire crawl space encapsulation process, and answer any questions you may have. I can’t praise their services enough, they are truly a 5-Star company.
Kathy H. of Chatham, VA
Thursday, January 22nd
The Fortress crew came today to do a crawlspace encapsulation for radon mitigation. They arrived a little earlier than the promised time. The crew chief, Gustavo was very polite and professional. Along with Luis, Jorge, and Daniel they finished the job ahead of schedule and with excellent quality. They also cleaned the area well. Great crew and good company. Additionally the system designer, Skylar Beverage, came right on time for the initial assessment and provided us with a carefully calculated cost estimate at the end of his visit. Skylar knew we had a very serious time constraint and tried hard and succeeded in meeting our timing needs beyond expectations. Bravo.
Adam K. of Elk Garden, WV
Monday, October 20th
Kevin was patient when answering all of our questions. Overall very pleased. Thank you Kevin
Mike D. of Danville, VA
Monday, April 27th
On Friday January 16th Fortress Service techs Cody and Clint serviced our crawl space and provided us with an estimate for insulating required by code. Both Cody and Clint were well informed, polite and through. Our experience with Fortress Foundation has been positive. Jim and Joan Jackson
Joan J. of Coleman Falls, VA
Tuesday, January 20th
Total testimonials : 720
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